On-site Network Manager (m/w/d)
About us
GXO ServiceTech is a leading specialist in reverse logistics for electronics retailers, manufacturers and insurance providers with multiple locations across the UK and Europe. We provide a comprehensive service portfolio for a wide range of consumer electronics, including laptops, televisions, screens, mobile and gaming devices and domestic appliances. With unrivalled expertise in consumer electronics, we specialize in B2B returns, B2C services and on-site services.
We are currently looking for a committed and experienced On-site Network Manager (m/f/d) to expand our Germany-wide on-site service.
As an On-site Network Manager (m/f/d), your focus will be on setting up, managing and coordinating a Germany-wide network with partners and our own on-site technicians. If you have the required skills and experience and are looking for a challenge, we look forward to receiving your detailed application. Become part of our dedicated team and actively shape the success of our company.
Your future tasks:
- Development of a Germany-wide on-site service network
- Monitoring and optimization of daily business processes
- Management, scheduling, coordination and motivation of a team of employees, technicians and network partners in the on-site service of brown/white goods and also multifunctional kitchen utensils
- Planning, implementation and supervision of projects to improve operational processes
- Ensuring excellent customer service and resolving customer queries
- Preparing regular reports and analyses to measure performance and make decisions
- Monitoring and controlling the budget and optimizing cost
You have what it takes:
- Several years of professional experience in a similar position
- Proven experience in leadership and motivation
- Sound knowledge of project management and process optimization
- Very good written and verbal communication skills
- Strong analytical skills and a keen understanding of business contexts
- Basic technical understanding, sound knowledge of Microsoft Office and Power Bi
- Very good self-organization and time management skills
- Willingness to travel to support our customers, network partners and technicians on site
We offer:
- A quick start and a secure job for the future
- Exciting tasks in a growing, international company
- Employment in a market with future prospects and an exciting field of activity
- Independent and flexible working
- Option to work remotely
- Flat hierarchies
Please note that we only accept applications submitted via our online form on our careers page (jobs.gxo.com).
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GXO ist ein führender Anbieter von hochmodernen Supply-Chain-Lösungen für die erfolgreichsten Unternehmen der Welt. Wir helfen unseren Kunden, ihre Waren mit Hilfe unserer Technologien und Dienstleistungen so effizient wie möglich zu verwalten. Unsere größte Stärke ist unser globales Team - tatkräftige, innovative Mitarbeiter aller Fachbereiche und Talente, die GXO zu einem großartigen Arbeitsplatz machen.
Die genannten Aufgaben sollen die allgemeine Beschreibung der Tätigkeiten und des Arbeitsumfangs beschreiben, die mit dieser Position einhergehen. Sie sind nicht als abschließende Auflistung aller Verantwortlichkeiten, Aufgaben und Fähigkeiten zu verstehen, die von den so bezeichneten Mitarbeitern verlangt werden. Von allen Mitarbeitern kann verlangt werden, dass sie bei Bedarf Aufgaben außerhalb ihrer normalen Zuständigkeiten wahrnehmen.