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Operations Coordinator




Responsibilities of the role:


•    It coordinates the Section Managers in the operational management of the warehouse departments under own responsibility and the respective personnel;
•    It’s responsible for achieving service levels in terms of times, costs, process quality (KPI) defined with his/her manager in order to improve results;
•    It proposes continuous improvement actions;
•    It offers support to the Site Manager in the strategic decisions of the Site and in the relationship with the Customer;
•    It monitors the indicators of service levels in terms of time, costs, quality of processes (KPI) defined with his / her manager in order to improve the results;
•    It offers support to his / her manager in the coordination of direct and indirect personnel;
•    It monitors any non-conformities in the depot under its responsibility and proposes preventive and corrective action to its manager;
•    It respects and enforces occupational safety legislation (L. 81/08), company procedures, quality and sustainable development;
•    It monitors the business climate and ensures SOX compliance on all processes under its responsibility.



•    Degree in Engineering, Economics or equivalent;
•    At least 3-5 years' experience in a related role, preferably in a structured company of fashion sector; 
•    Excellent knowledge of the Office package (in particular Excel);
•    Excellent analytical skills and previous direct personnel management experience;
•    Good knowledge of the English language;
•    Strong customer orientation in compliance with company targets;
•    Strong interpersonal, communication and management skills, analytical and organizational skills, teamwork orientation;
•    Aptitude for criticality management and problem solving.

What we offer:


The possibility of entering one of the most cutting-edge warehouses in the world, from automation to social sustainability.
Being part of a company that is constantly growing in an international context.
Willingness to work on shifts and on Saturdays and Sundays depending on the specific needs of the site is required. 
The ability to reach the workplace independently within the scheduled time is important. 
An induction plan for the function will be drawn up specifically for the role.


Logistics at full potential.
Logistics done differently.
Be part of something big.


GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work.


The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.