Head of Warehouse Night Shift

Are you a senior shift manager that can lead with confidence and keep the team motivated and moving forward? Are you ready to take your next step? Want to be a driving force that keeps the night shift running like clockwork?

Here at GXO, we are looking for that dynamic individual to join us as Head of Night Shift at our WHSmith customer warehouse site in Birmingham. The operation is all about supplying anything travel wise to WHSmith locations. You’ll be responsible for overseeing and coordinating all aspects of the operation to ensure the timely, accurate, and efficiency across the night shift. You will be managing a team, optimising processes, maintaining high standards of customer service, and ensuring compliance with health & safety and regulatory requirements. In addition, you will be responsible for implementing a robust plan to deliver results year on year across safety, people, finance, operations, and customer satisfaction as well as collaborating with other shift managers to enhance overall warehouse operations and support business objectives.

This is a great time to join as the operation has just expanded to 24/5 and you will have a really good opportunity to make the night shift your own, so busy busy!

The role is offered on a full time, permanent basis, working Sunday to Thursday, 22:00 to 06:00

Pay, benefits and more:

We’re looking to offer a salary of up to £48,500.00 (inclusive of night shift allowance), and 33 days annual leave (inclusive of bank holidays). Your benefits package includes a company sponsored pension scheme, private medical & dental insurance, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You’ll also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more! 

What you’ll do on a typical day:

• Work with the customer to identify priority areas in the business and work effectively to improve on a priority basis
• Overall accountability for operational performance against KPI’s, Responsible for setting, managing budgets for area of responsibility
• Identify areas of improvement within the Outbound processes and manage operational constraints in partnership with the WHSmith and GXO senior teams to ensure operational success at all times
• To fully understand the impact of the outbound process across all areas of the fulfilment centre
• Ensure Environmental, Health & Safety requirements are met at all times

What you need to succeed at GXO:

• Graduate level or a minimum of 5 years logistics industry experience, of which at least 2 years in line management position
• IOSH Managing Safely and CMILT, preferred but not essential
• Be customer focused, operationally astute and experienced in achieving stretching objectives and operating to high standards
• Lean Background desirable and have demonstrable experience in fast-moving retail logistics
• Excellent people management skills with the ability to build credible and strong professional relationships at all levels

We engineer faster, smarter, leaner supply chains.

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.