Warehouse Coordinator

At GXO, we’re constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. We know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of.

Position Summary

The Warehouse Coordinator is a key operational support role responsible for ensuring efficient and compliant warehouse operations.

Acting as the right hand of the Site Manager, this position combines operational leadership, data analysis, process control, reporting, and continuous improvement responsibilities.

The Warehouse Coordinator oversees daily warehouse performance, supports Team Leaders and administrative staff, drives corrective actions, monitors KPIs, conducts investigations, coordinates audits, and proactively manages operational priorities to ensure customer requirements are met on time and in full.

Responsibilities:

• Operational Coordination & Warehouse Control
• Monitor daily warehouse activities across inbound, outbound, picking, packing, returns, and inventory processes.
• Ensure operational priorities are clearly communicated and executed.
• Identify potential operational delays and organize resources to minimize service impact.
• Support workload balancing and workforce deployment in cooperation with Team Leaders.
• Escalate operational risks and bottlenecks to site management.
• Ensure timely completion of customer orders and operational deadlines.
• KPI Management & Reporting
• Invoicing & Administration
• Investigations & Problem Solving
• Continuous Improvement (CI)
• Audits & Compliance
• Corrective & Preventive Actions (CAPA)
• Team Leadership & Coordination
• Data Analysis & Systems

Required Qualifications:

Experience

• 3–5 years of warehouse, logistics, or supply chain experience.
• Experience in warehouse operations management or coordination.
• Experience with KPI reporting and data analysis.
• Experience leading operational improvement initiatives.
• Experience participating in customer or internal audits.

Technical Skills

• Advanced Microsoft Excel.
• Warehouse Management Systems (WMS).
• PowerPoint and reporting tools.
• Data analysis and root cause analysis techniques.

Key Competencies

• Strong analytical skills
• Leadership and team coordination
• Problem-solving mindset
• Decision making under pressure
• Process-oriented approach
• Excellent communication skills
• Customer focus
• Time management and prioritization
• Continuous Improvement mindset
• Attention to detail

Success in the Role

The Warehouse Coordinator is successful when they:

• Maintain operational control and visibility of warehouse activities
• Ensure KPI targets are achieved
• Resolve operational issues before they impact the customer
• Drive productivity and process improvements
• Coordinate effective corrective actions
• Support Team Leaders and Administration in achieving operational goals

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees.  We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here. 

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees.  We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.