Head of Network Planning

Are you a strategic supply chain leader with a passion for optimising network flow and future‑proofing complex operations? Do you thrive on turning data into insight, driving continuous improvement and influencing at senior stakeholder level? Are you ready to shape the future of a large‑scale ambient food network?

If so, GXO would love you to join our M&S Food operation as Head of Network Planning & Flow. This is a pivotal leadership role, working closely with Site General Managers, GXO and M&S supply chain teams to optimise stock flow, labour strategy and network performance.

This is a full‑time, permanent position, with flexibility to travel across the network as required. The hours of work will be 37.5 per week, working on an any 5 from 7 shift pattern. Typically, this will be Monday to Friday, however we do require a level of flexibility as you will need to engage with various teams within this 24/7 operation – this is logistics after all!  

Pay, benefits and more:

You’ll be paid a competitive salary, you’ll also receive 25 days annual leave (plus bank holidays), as well as the option to buy additional days so you can enjoy a positive work-life balance. Your benefits package includes a company car or car allowance, a company sponsored pension scheme, private medical and dental insurance, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You’ll have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more. You’ll also have access to our GXO University which provides you the opportunity to learn new skills and gain qualifications at a pace that you’re comfortable with. There’s also our continued focus on internal promotions, over 55% last year!

What you’ll do on a typical day:

• Lead the strategic planning and flow of stock across the ambient network, ensuring alignment with customer supply chain strategy and future activity
• Own network labour strategy, working closely with HR and site leadership to ensure peak readiness, cost control and service excellence
• Champion continuous improvement, working with GXO and customer tech teams to implement technology, process improvements and network‑wide initiatives
• Act as the single point of contact for supply chain on future activity, growth, scoping and high‑profile projects, clearly communicating benefit and risk
• Build strong, collaborative relationships with GXO and M&S stakeholders, delivering clear network briefings and driving a one‑team, cross‑functional culture

What you need to succeed at GXO:

• Proven experience leading network planning, flow or supply chain strategy within a complex logistics or retail environment
• Strong knowledge of planning principles, stock positioning and labour strategy, with the commercial acumen to deliver CI and gainshare benefits
• Demonstrable experience delivering large‑scale projects from concept through to delivery, on time and with measurable outcomes
• Highly analytical, with the ability to translate complex data into clear, actionable insight and compelling executive‑level communication
• Strong leadership and stakeholder management capability, with the confidence to influence senior customers and internal leaders

We engineer faster, smarter, leaner supply chains.

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GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees.  We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.