Learning & Development Coach

Are you passionate about developing people and building capability? Do you thrive on coaching others, driving continuous improvement and bringing learning to life? Are you confident delivering engaging training that helps colleagues perform at their best in a fast‑paced warehouse environment?

If so, GXO would love you to join our team at Peterborough as a Learning & Development Coach. You’ll play a key role in developing our people, leading site training and coaching activity while supporting performance, compliance and engagement across the operation.

This is a full‑time, permanent position, working 40 hours per week on an any 5 from 7 shift pattern. There are two shift patterns available: Monday to Friday between the hours of 06:00 and 17:00 and Sunday to Thursday 14:00 – 22:00. Flexibility is essential on either shift, this is logistics after all! 

Pay, benefits and more:

You’ll be paid a salary of £28,000 per annum. You’ll also receive 33 days annual leave (including bank holidays), as well as the option to buy additional days so you can enjoy a positive work-life balance. Your benefits package includes flexible dental insurance plans, a company sponsored pension scheme, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You’ll also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more! Including our GXO University which provides you the opportunity to learn new skills and gain qualifications at a pace that you’re comfortable with.

What you’ll do on a typical day:

• Deliver engaging site inductions, mandatory training and role‑specific learning across multiple areas of operations, including SOP, SSOW, H&S, manual handling and ACE compliance
• Coach and develop new starters and existing colleagues through on‑the‑job training, performance support and competency assessment against learning curves
• identify training needs through observation, audit and collaboration with team leaders and shift managers, supporting continuous improvement on site
• Design, develop and deliver locally run training programmes using blended learning approaches (face‑to‑face, eLearning and practical coaching)
• Maintain accurate training records and the site training matrix, ensuring colleagues are competent, compliant and confident before release to role

What you need to succeed at GXO:

• Proven experience working within an operational warehouse environment, in multiple functions such as inbound, outbound and returns
• Demonstrable experience delivering training or coaching within a fast‑paced operation, flexing style to suit different learning needs
• Strong communication and facilitation skills, with the confidence to manage groups and influence stakeholders at all levels
• Excellent organisational skills with the ability to prioritise multiple activities while meeting operational demands
• A flexible, people‑focused approach, with the willingness to gain relevant trainer qualifications such as IOSH, manual handling and train‑the‑trainer

We engineer faster, smarter, leaner supply chains.

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees.  We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.