System and Reporting Optimisation Manager

Are you someone who thrives on turning messy data into meaningful insights and spotting inefficiencies in a process? Do you get a buzz from streamlining manual tasks and building dashboards that actually make a difference? Do you have the skills to influence a warehouse management team on the benefits of evolving processes and embracing change? If so, this could be the blank canvas you’ve been waiting for.

GXO are on the lookout for a Systems & Reporting Optimisation Manager to join our team at the M&S site in Peterborough. This is a fairly new role to GXO, so there’s real scope to make your mark. You’ll be reviewing on-site reporting, identifying opportunities to automate manual processes, and creating dashboards that highlight performance improvements at a glance. It’s early days, there’s lots of attention on this, and plenty of opportunity to shape how we do things.

This role is being offered on a full-time, permanent basis, the hours of work are 40 per week Monday to Friday, between the hours of 08:00 - 17:00, to suit your current commitments.

Pay, benefits and more:

You’ll be paid a salary of up to £50,000 per annum depending upon experience, you’ll also receive 25 days annual leave (plus bank holidays), as well as the option to buy additional days so you can enjoy a positive work-life balance. Your benefits package includes a company sponsored pension scheme, private medical and dental insurance, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You’ll have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more. You’ll also have access to our GXO University which provides you with the opportunity to learn new skills and gain qualifications at a pace that you’re comfortable with. There’s also our continued focus on internal promotions, over 60% last year!

What you’ll do on a typical day:

• Identify and lead system, reporting, and process improvement projects, focusing on automation, simplification, and performance visibility
• Review and enhance reporting streams, removing duplication and manual entry, while creating dashboards that highlight productivity and performance trends
• Build and maintain business cases that support cost-saving initiatives and elevate customer experience
• Collaborate with stakeholders across the site to embed continuous improvement principles and drive operational excellence
• Champion customer-focused objectives that improve health & safety, reduce costs, and strengthen service delivery through data-led decision making

What you need to succeed at GXO:

• Experience in a fast-paced, change-orientated role with a background in continuous improvement and systems/reporting
• Strong communication skills and the ability to influence stakeholders at all levels
• Proven ability to present data in a clear, accessible way to both junior and senior audiences
• Advanced Excel skills (essential), basic SQL knowledge (essential), and Power BI experience (beneficial)
• Experience using JDA WMS at a frontend user level
• A problem-solving mindset and a passion for continuous improvement

We engineer faster, smarter, leaner supply chains.

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees.  We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.