Senior Invoicing & Revenue SME - 18 month FTC

Are you the person everyone turns to when invoicing queries get complicated? Do you enjoy supporting a team, keeping processes running smoothly and improving how things work? Ready to step into a role a key influence in an experienced team?

Here at GXO, we’re looking for a Senior Invoicing & Revenue SME within our Central Invoicing team, supporting the legacy Wincanton business on an 18-month FTC basis.

You’ll help lead a team of colleagues plus offshore team members, taking responsibility for planning workloads, resolving escalations, producing reporting and supporting continuous improvement. With a strong, team in place, this role offers the chance to build on solid foundations and make a real impact.

This is an 18-month fixed term contract. The role is hybrid, with a requirement to work in our Chippenham office on a Tuesday & Wednesday each week. You’ll be working Monday to Friday, 09:00 till 17:00. However, some flexibility is required, this is logistics after all!

Pay, benefits and more:

We’re looking to offer a salary of up to £32,000, depending on experience and 25 days annual leave (plus bank holidays). Your benefits package includes a company sponsored pension scheme.

What you’ll do on a typical day:

• Supporting weekly workload planning, ensuring cover during absences and helping the team deliver to agreed service levels
• Acting as an escalation point for invoice queries from internal customers, management, Finance Business Partners and offshore colleagues
• Creating and maintaining legacy revenue files for the construction operation, raising and uploading invoices via customer portals
• Producing monthly reporting including KPI packs and SOX control documentation
• Getting involved in projects and ad‑hoc tasks, such as onboarding new customers and supporting process improvements

What you need to succeed at GXO:

• Strong Excel capability and confidence working with customer portals; Oracle experience is highly desirable
• Experience in transport, warehousing or haulage operations, with solid knowledge of invoicing and query resolution
• Ability to guide others, provide support to offshore teams and act as an approachable subject‑matter expert
• Proven analytical thinking, attention to detail and a drive to streamline and improve processes
• Organised, proactive and calm under pressure, someone who communicates well, solves problems quickly and champions team delivery

We engineer faster, smarter, leaner supply chains.

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees.  We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.