Operations Manager

Do you have senior operational leadership experience within a 3PL or contract logistics environment, including retail and e-commerce fulfilment? Have you successfully managed a highly automated warehouse operation? Are you confident owning end-to-end performance, customer SLAs and continuous improvement within a fast-paced, peak-driven operation?

Here at GXO, we’re looking for a motivated Operations Manager to join our dynamic warehouse team based in Rathcoole, supporting our Lifestyle Sports contract. You will be accountable for the end-to-end performance of a highly automated 3PL warehouse operations, supporting both retail store replenishment and e-commerce fulfilment. This role requires a strong bend of hands-on operational leadership, data-driven performance management and continuous improvement delivery, while managing complex automation systems, multiple service models and demanding customer expectations.

This is a full-time, permanent position. You’ll be working on an ‘any 5 from 7’ basis, covering the hours of 14:00 till 22:30.

Pay, benefits and more:

We’re looking to offer a competitive remuneration in line with qualifications and experience and 25 days annual leave (plus bank holidays).

What you’ll do on a typical day:

• Deliver against contracted SLAs, KPIs, and commercial commitments
• Support contract reviews, volume forecasting and cost-to-serve analysis
• Own daily operations across inbound, storage, automation, picking, packing, and dispatch
• Optimise ASRS, conveyors, sortation, robotics, WMS/WCA for retail and e-commerce
• Lead, develop and performance-manage Shift Managers and Supervisory teams

What you need to succeed at GXO:

• Proven experience in within a 3PL/contract logistics environment
• Strong background managing automated warehouse operations
• Demonstrated success delivering continuous improvement in high-volume operations
• Strong customer and stakeholder management skills
• Exposure to WMS/WCS implementations or major automation upgrades

We engineer faster, smarter, leaner supply chains.

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees.  We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.