Systems Officer (Rotating)

Are you currently working as a Systems Officer in a warehouse or help desk environment? Are you confident with excel and systems, and able to effectively problem solve on a case-by-case basis? Ready for your next challenge?

Our ASOS site which is based in Doncaster is looking for an IT Systems Officer to join the team. You’ll work within the Systems team, alongside Operations, Inventory, and off-site I.T service providers to support asos.com in delivering parcels to its customers. Travelling via public transport? No problem! There is a bus stop right outside of site which is accessible from Doncaster town centre. We also have a secure and managed free car park available to staff.

This is a full-time permanent role, there are various rotating shift patterns available.

Pay, benefits and more:

We’re looking to offer a salary of up to £26,000 per annum. Your benefits package includes a company sponsored pension scheme, private medical & dental insurance, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You’ll also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more!

What you’ll do on a typical day:

• To ensure that the systems (hardware & software) are running smoothly and any issues with the systems are resolved in the quickest time possible

• Provide first-line support for IT hardware, software, network, and operating system issues

• Ensure environmental and health and safety requirements are met through compliance with H&S policies and procedures 

• Deliver timely and excellent customer service/ end-user experience

What you need to succeed at GXO:

• Strong IT knowledge and capability, gained in a warehouse or help desk environment would be an advantage

• The ability to work individually and be able to make sound decisions in high-pressure situations

• Need to be a problem solver, able to analyse the issue, look for the potential ramifications, and how to resolve it most effectively

• Excellent communication skills, both verbal and written

We engineer faster, smarter, leaner supply chains.

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees.  We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.