Scrum Master

Logistics at full potential
As a Continuous improvement Specialist you will be supporting nine of our EMEA operations for a well-established e-commerce customer.  You will be an expert in supporting the team as a Scrum Master, a business/process improvement expert, as well as interface with the customer for collaboration on the requirements.  You will be working within an international work environment.


This role is home based with the ability to access of one of our EMEA locations as below, with occasional travel when required.


  • Stradella, Italy 
  • Roggwil, Switzerland 
  • Tilburg, The Netherland  
  • Illescas, Spain 
  • Osla, Poland 
  • Stoke on Trent, UK 
  • Toulouse, France 


You will have the ability to interact with Operations and IT, through to customer.  Supporting the product development teams apply the Scrum framework, helping the team monitor performance and resolve issues that hinder the teams’ work.


What you do on a typical day

As a Scrum Master

  • Guide team to higher scrum maturity
  • Coordinate sprints, retrospective meetings, and daily stand-ups
  • Coach team members in Agile frameworks
  • Resolve conflicts and remove obstacles that block process


As a process expert

  • Interacts with both Operations and IT, from GXO and from the Customer, to validate the consistency of the requirements and their goals
  • Documents Business Processes (flow charts, value stream maps, etc)
  • Define and specify possible business improvements identified by internal and external customer
  • Keep records of change requests coming from stakeholders
  • Facilitate internal communication and effective collaboration
  • Help teams implement changes effectively
  • Validate solutions implemented in the test environments
  • Help build a productive environment where team members ‘own’ the product and enjoy working on it


What you need to succeed at GXO  

  • Experience of working in a similar role within an international environment
  • BSc in Computer Science, Business or similar field is preferred
  • PSM certified
  • Fluent English
  • Familiarity within software development
  • Ideally knowledge of Jira, Confluence, Reflex and WMS
  • Scrum techniques and working in an Agile Development Operations environment would be advantageous.
  • Quickly learn and achieve proficiency in solution delivery processes.
  • Strong aptitude for understanding and analysing large amounts of data from multiple sources.
  • Produce unambiguous, comprehensive, and accurate interpretations.
  • Experience of working within a Logistics or similar industry


What we offer you

  • A dynamic organization with room for personal input and development
  • The control of your own success and the necessary support for your development. A new challenge in an entrepreneurial, open and informal organizational culture
  • Home based working with the ability to travel when required


Unlock the potential of your future!


Your work environment

Working at GXO Logistics means working in a dynamic and international organization. A fascinating environment with plenty of room for personal input and development. Employees at GXO Logistics are in charge of their own success. Whatever your position at GXO Logistics, you will face new challenges every day, which will enable you to develop optimally. We support you in your development, so that you can contribute to the entrepreneurship of our organisation.


GXO Logistics offers advanced supply chain solutions for the world's most successful companies in many industries, like e-commerce, food & retail and industrial multinationals. In the BeNe region (The Netherlands and Belgium) GXO BeNe operates from +30 different locations with its headquarters in Eindhoven (NL).


Want to know more about GXO Logistics?

Watch the video below or visit our website


In short, this is the next place you want to work!

For more information, please contact Debbie Haywood, Corporate recruiter, she can be reached email



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Acquisition in response to this vacancy is not appreciated.


GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work.


The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.