Client Account Manager

This isn’t just a job…. This is a career! Are you able to build strong relationships with colleagues and customers alike, and drive your operational team to success? Are you a Warehouse Client Manager looking to take the next step?

Here at GXO Logistics, we’re looking for a Client Account Manager to join the team at our growing site in Fareham We are seeking a highly skilled and detail-oriented Customer-Facing person to join our team. In this role, you will support in engaging and helping our clients leverage our solutions for success in their ecommerce initiatives.

This is a permanent, full-time role where you’ll be predominately working Monday – Friday… however some flexibility would be great, this is logistics after all!

Pay, benefits and more:

We’re looking to offer a salary of up to £38,000-, and 25-days annual leave (plus bank holidays). Your benefits package includes a company sponsored pension scheme, private medical & dental insurance, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You’ll also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more! 

What you’ll do on a typical day:

• Cultivate client relationships and manage those relationships with excellence
• Run assigned client meetings, setting agendas, leading on presentations
• Ensure work is delivered within established timeframes and up to the company’s high standards
• Responsible for keeping client satisfaction with company’s services and tracking service metrics
• Assist with financial modelling, budgets and forecasts

What you need to succeed at GXO:

• Have demonstrable experience in a similar role, ideally within a fast-moving logistics operation
• Client Service delivery or account management experience
• Outstanding communication and stakeholder management skills
• Advanced excel & data reporting experience

We engineer faster, smarter, leaner supply chains

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees.  We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.