Operations Manager

Logistics at full potential. 

At GXO, we’re constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of.

Our employees take pride in their work and show dedication to their job. As the Operations Manager you will be responsible for demand planning, forecasting and customer care for select clients. Your attention to the small details and strong work ethic will ensure our operations continue to run smoothly and our customers receive superior service. Become a part of our dynamic team and we'll help you develop your career to a level that will exceed your expectations.

Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more.

What you’ll do on a typical day:  

• Receipts and outbound shipments, replenishment activities, inventory slotting, capacity analysis, order prioritization and expedite processing
• Develop and execute operational level reporting for site level leadership team and the client
• Support Operations teams to ensure service level standards are met; adhere to all contractual obligations and ensure client compliance
• Identify growth opportunities with current customers by promoting enhanced services and/or cost savings to the customer, partner with site leadership in all customer visits, conference calls and problem-solving efforts
• Track, record and maintain planning and operations-related data; deploy planning-based metrics to ensure optimized operational efficiencies
• Support the identification and deployment of cost-saving initiatives through deployment of planning based continuous improvement initiatives within the site
• Handle all direct reports, including interviewing, hiring, onboarding, setting expectations, training and development, conducting performance reviews, etc.

What you need to succeed at GXO:   

At a minimum, you’ll need: 

• 4 years of relevant work experience
• Experience with Microsoft Office (Word, Excel, and Outlook) and computerized scanner equipment
• Availability to work a flexible schedule as needed, including planned and unplanned overtime, which may include weekends

It’d be great if you also:

• Bachelor's degree in Logistics or a related field
• 4 years of managerial/supervisory experience
• Experience in an AS9100 or ISO environment
• Lean, Six Sigma and Continuous Process Improvement knowledge and experience
• Experience in warehousing or Third-Party Logistics (3PL)
• Ability to maintain a safe work environment by monitoring and enforcing safety procedures across all departments
• Strong problem-solving techniques and statistical analysis skills

This job requires the ability to:

• Lift objects of various shapes, sizes, and weights
• Stand, sit or walk for extended periods of time
• Reach (including above your head), bend, climb, push, pull, twist, squat and kneel 
• Tolerate hot or cold warehouse environments

We engineer faster, smarter, leaner supply chains.

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work.

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.