Transport Administrator

Have you been involved in the transport function within logistics and are looking to further your career? Are you a problem solver with great initiative? Do you pride yourself on your attention to detail? Do you want to work for a fantastic company with great culture and strong values?

Here at GXO Greenford (UB6 0AA), we work closely with Waitrose CFC and are currently looking for Transport Administrators to join our fast‑paced transport office. In this role, you will support our Transport Team to ensure our delivery drivers are dispatched on time with the correct equipment. You will communicate with colleagues to make sure we deliver excellent service to our customers, while completing day‑to‑day administrative tasks to keep the office running smoothly and efficiently.

You’ll be working on a full‑time, permanent basis, on any 5 days out of 7 shift patterns (including weekends), this role covers PM shifts (12:00–20:00 or 15:00–23:00) and AM shifts (04:00–12:00 or 05:00–13:00). Start times will vary depending on operational requirements, so you must be flexible and able to work both.

Pay, benefits and more:

As a Transport Administrator, you will get:

• An annual salary of £25,900
• 33 days annual leave inclusive Bank Holidays
• A company sponsored pension scheme
• Access to our Happy Up platform, offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more!
• Career development and progression

What you’ll do on a typical day:

• Carry out all transport office functions in line with company policies and procedures 
• Deal with incoming / outgoing telephone calls politely and confidently 
• Provide and maintain efficient and effective clerical support for the transport office / Driving team as required 
• Facilitate effective communication between yourself, your peers and the Management Team 
• Support drivers on the road via phone calls to ensure they are providing great customer service 
• Carry out office admin tasks including preparing daily reports, maintaining spreadsheets and notetaking

What you need to succeed at GXO:

• Proven track record of working within a transport operation, including a good geographical knowledge of the United Kingdom
• Knowledge of transport legislation and European Working Time Directive as well as Tachomaster
• Excellent communication skills with experience of customer relationship management 
• Ability to work under time pressure and quickly adapt to change
• IT Literate, with excellent Word and Excel capabilities

We engineer faster, smarter, leaner supply chains.

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees.  We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.