Manager, Communications

Logistics at full potential. 

At GXO, we’re constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of.

GXO Logistics is looking for a dedicated, collaborative and creative professional who is ready to jump in and contribute to a high-performing team. As the Manager, Enterprise Internal Communications, you will be responsible for creating and executing tactics that ensure colleagues are inspired, informed and aligned with GXO’s mission, objectives and priorities.

The Manager, Enterprise Internal Communications, will play a vital role working with Functional and internal communications colleagues to create a positive workplace culture, position GXO as an employer of choice and support internal change and transformation to drive GXO’s growth and success.

Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability, and the opportunity to participate in a company incentive plan.

What you’ll do on a typical day:

• Planning and activation: Support the Senior Director of Enterprise, Culture & Transformation Communications, in developing and implementing an internal communications strategy that seeks to inspire, inform and align our colleagues with the organization’s objectives, values and culture. This includes support planning Town Halls and updates for GXO’s CEO and Function leaders in Human Resources, IT, Transformation and Finance, among others.
• Content creation: Coordinate across the organization to create and curate content, including updates, articles, emails, videos, photography, vlogs and blogs to inform and inspire colleagues, generating material that reinforces GXO’s priorities and supports our culture.
• Platform management: Monitor, manages, engages with internal communication platforms (email tool, digital screens, digital hub, mailboxes, forms, QR code tool), including training, configuration, feature rollout, community management, collaboration with IT and other key stakeholders.
• Measurement: Track, analyze and report on the effectiveness of internal communications tools and campaigns to understand engagement levels and identify areas for improvement.
• Employee engagement: Support GXO HR to deliver effective engagement tactics aligned to the strategy and priorities for GXO.
• Change management and transformation: Assist in driving transformation with messaging support and access to internal communications channels where required.
• Toolkit materials: Maintain a toolkit of branded materials to help colleagues across our regions undertake appropriate internal communications and engagement activities.

What you need to succeed at GXO:

At a minimum, you’ll need:

• Bachelor’s degree ore equivalent related work or military experience
• 5-7 years of Communications experience, including at least 3 years dedicated to internal communications
• Experience managing internal communications platforms is essential (Workvivo, Poppulo, or similar tools and tools for digital screens)
• Excellent verbal and written communication skills, ability to convey complex information in a clear and engaging manner with a strong eye for detail
• Experience with large global organizations, collaborating across functions and with business leaders
• Ability to develop strategic plans and the necessary execution
• Solid interpersonal and project management skills with a proactive nature and hands-on approach
• Eager to learn and adapt to new tools for communications
• Ability to manage multiple projects, work quickly and under pressure in real-time, global environment

We engineer faster, smarter, leaner supply chains.

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work.

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.