Global HR Product Specialist, Time & Attendance

Logistics at full potential. 

At GXO, we’re constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of.

Logistics at full potential.

At GXO, our people drive our success—innovative professionals whose expertise shapes our industry leadership. Your career growth is our priority, and your impact helps fuel GXO’s vision for the future.

We are seeking a Global HR Product Specialist, Time & Attendance, who will be responsible for the end-to-end product lifecycle in the Global Time & Attendance product domain, including global requirements management, use case prioritization, implementation, testing and deployment. As an essential member of the HR Products Team, you’ll ensure that we maximize business value from our global products and platforms, and that we plan new functions and features so as to maximize utility.

Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more.

What you’ll do on a typical day:

• Oversee the end-to-end lifecycle of our Time & Attendance solutions (mainly UKG Pro Workforce Management), from requirements gathering, testing to implementation and support.
• Work with the Lead Project Manager, HR Transformation and the People Services teams in the regions (UKI, AMAPAC and Europe) to understand their needs and translate them into functional product features and improvements (continuous improvement, optimization and new opportunities)
• Manage the global backlog of requirements in JIRA in collaboration with HR Technology and represent HR in the CAB process
• Work with the Process Owners to identify opportunities for standardizing and optimizing Time & Attendance processes across the regions to improve efficiency and maintain consistent employee experience
• Ensure HR technology supports best practices in HR operations and aligns with industry standards.
• In collaboration with HR Technology, monitor system performance, troubleshoot issues, and recommend enhancements.
• Act as the primary point of contact for system-related issues, providing timely resolution or escalation when necessary.
• Ensure data accuracy, integrity, and compliance within Time & Attendance systems
• Provide training and support to HR and Operation teams and end-users to ensure proper use of HR products.

What you need to succeed at GXO:

At a minimum, you’ll need:

• 7+ years of experience in product management with a focus on Time & Attendance, ideally in a global context.
• Strong knowledge of Time & Attendance processes and systems, ideally of UKG Pro Workforce Management (UKG Pro WFM), ProTime, Horoquartz
• Experience in Agile Project Management 
• Experience in cross country, regional and cultural transformation programs
• Ability to use and apply key project technologies and planning Tools (e.g Excel, Jira, Teams, SharePoint, Project etc)
• Certification (optional but preferred) : UKG Pro WFM and/or project management and/or product management

It’d be great if you also have:

• Excellent project management skills, with the ability to manage and prioritize multiple projects across different regions and time zones
• Strong cross-cultural communication skills and the ability to collaborate with teams across diverse regions
• Excellent analytical and problem-solving abilities.
• Excellent planning skills
• Works well under pressure with the ability to work at pace in an agile manner delivering outputs in the moment
• Excellent team player with a collaborative approach
• Influence with a positive and professional attitude

We engineer faster, smarter, leaner supply chains.

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees.  We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.