Principal Analyst, Supply Chain Systems for GXO Logistics Corporate Services, Inc. - High Point, NC

JOB TITLE & Employer Name:

Principal Analyst, Supply Chain Systems for GXO Logistics Corporate Services, Inc.



4043 Piedmont Parkway, High Point, NC 27265



Gather Clients’/Customers’ functional and operational Business Requirements for implementation/Customer on-boarding. Developing mapping documents, and updating existing maps as needed. Advise logic behind certain client requirements. Working closely with the Client, 3PL, Business Partners, Internal Stakeholders, Cross-Functional Teams, Development Teams, and Operation teams. Understand WMs (Warehouse management systems) operational issues, and provide systematic solutions as needed. Working on GXO internal legacy applications including but not limited to (CM2(Connection Manager), OM (Order Manager), and WM10 (Warehouse Manager)) and the current application called product suite (CMx (Connection Manager), OMx (Order Manager), and WMx (Warehouse Manager)). Entering epics/features, issues/bugs in an external issue tracking product called Jira. Supporting SIT (Systems Integration Testing), UAT (User Acceptance Testing), and Production Maintenance. Multi-tasking, Great Team player with great expertise in deep diving into complex scenarios with excellent verbal and written communications. Problem-solving skills, strive for Issue resolution and provide solutions for complex requirements within given deadlines. Build reports for Inventory Management, Order Management, and Warehouse Management transactions for Customers references. Deal with Supply Chain EDI Transactions 856, 940, 945, 888, 832, 997, 861. These are systematic EDI (Electronic Data Interchange) files transmitted between company and the Customers, and their Vendors. Possess end-to-end data transmission knowledge over internet protocols like SFTP (Secure File Transfer Protocol), HTTP/s (Hyper Text Transfer Protocol), AS2 (Applicability Statement2), FTP (File Transfer Protocol), REST API (Representational State Transfer is an Application Programming Interface), and API (Application Programming Interface). Familiar with SQL, XML, and JSON languages for fetching the data as requested and for analysis using Toad (Toad is a database management toolset). Exposure to working at the waterfall, sprint-based Agile methodology. Possess understanding of information systems/technologies such as client/server, relational databases, web-based systems, and object-oriented designs. This position is open to telecommuting from anywhere in the United States.




Bachelor's degree in Computer Science, Information Systems, Business Administration or a related technical field or foreign equivalent


Experience Requirements:

Experience must include five (5) years post bachelors progressive experience in all of the following:


  • Develop and implement Warehouse Management Systems (WMS)
  • Implementation and support experience with web-based applications and WMS and small parcel
  • shipment systems
  • SQL for data analysis and extraction and troubleshooting and reporting
  • Supply chain management and warehousing or distribution
  • Formal project management practices and formal systems development methodologies
  • Current information technologies such as client/server and relational databases and web-based
  • systems and object-oriented design

Travel Required

Frequency: 20%-30%

Area: Domestic

Scope: Client meetings



CONTACT:                   Apply at

                                    Indicate Req. 353411 when applying

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work.


We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers.


All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.


The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here. 

Nearest Major Market: Greensboro