Customer Service Officer Commercial Department

Logistics at full potential
Are you the professional who wants to combine the advantages of working for a big multinational company with start-up energy and ambitions? Do you want to be part of something new, something exciting being part of the commercial team? For our new and growing site in Lelystad, working for a well-known Global Fashion brand, we are looking for a Customer Service Officer within the Commercial Department.

As Customer Service Officer, your main responsibility will be to review all the goods entering the Distribution Centre. Managing and resolving all kind of incidents related to the garments. This job involves tasks such as labelling checks, sending priority samples, monitoring the stock and make entry forecasts, ensuring that the items are suitable to be distributed. 
 
What you do on a typical day
•    Management and resolution of incidents
•    Monitor sales through the Distribution tools
•    Receive orders from purchasers or product sales personnel: management of stores special orders, and samples requests
•    Check labelling incidents
•    Follow up special operations and coordinating with warehouse to complete distribution in the set times
•    Monitoring issues of stock
•    Reporting and managing issues with external and internal agents such as: warehouse, arrivals, transport and exports, customs, administration (stock control), suppliers, purchasers, workshops (price changes, labels, etc.)

What you need to succeed at GXO

•    You have a bachelor’s degree in business management or administration 
•    You are fluent in English and have excellent verbal and written communication skills
•    Knowledge of Spanish would be an advantage
•    You have availability to work in shifts
•    You have the ability to interact and take initiative when it is needed
•    You are committed to deliver high quality work and you have a professional critical attitude
•    You are self-driven, result-oriented and like to work pro-actively
•    You have a high Knowledge of Microsoft office and Excel at a professional level
•    You can work under pressure and easily adapt to changing situations and environments 

What we offer you

•    Besides a competitive salary and a function with a lot of responsibilities and variety, we will assure you that not a single day is the same
•    A dynamic and growing organization, with lots of space for personal input and development
•    A highly motivated team on site with ambitions to grow and improve every single day
•    A pleasant working atmosphere on site and in your department

Unlock the potential of your future!

Working at GXO Logistics means working in a dynamic and international organization. A fascinating environment with plenty of room for personal input and development. Employees at GXO Logistics oversee their own success. Whatever your position at GXO Logistics, you will face new challenges every day, which will enable you to develop optimally. We support you in your development, so that you can contribute to the entrepreneurship of our organisation. 
 
GXO Logistics offers advanced supply chain solutions for the world's most successful companies in many industries, like e-commerce, food & retail and industrial multinationals. In the BeNe region (The Netherlands and Belgium) GXO BeNe operates from +30 different locations with its headquarters in Eindhoven (NL). 

Want to know more about GXO Logistics? 
Watch the video below or visit our website  www.gxo.com
https://www.youtube.com/watch?v=3P7NC8gl3bg
 
In short, this is the next place you want to work! 

For more information, please contact Sharon Bird (Corporate Recruiter), she can be reached at sharon.bird1@gxo.com
 

Interested?
Apply via the button and leave your recent CV. 

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees.  We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.