Warehouse Operations Manager

Are you a proven leader in logistics with a passion for operational excellence and people development? Are you commercially focused with the ability to drive operational improvements? Are you ready to deliver leading-edge quality and customer experience?

Here at GXO, we’re currently looking for a Warehouse Operations Manager to support the Screwfix Distribution Centre, in Lichfield.  This is an exciting opportunity where you’ll play a critical role in shaping the culture, performance and future growth of the site supporting a major retail customer. Working closely with the General Manager, you’ll help establish robust operational processes, build and develop high‑performing teams, and ensure the site delivers against service, cost and quality expectations from day one and beyond.

This is a full time, permanent position, where you’ll be working Monday – Friday, 37.5 hours per week. Some flexibility is required; this is logistics after all!

Pay, benefits and more:

You’ll be paid a salary of up to £61,000 per annum DOE and receive 33 days annual leave (inclusive of bank holidays). You’ll have access to a company pension scheme, private medical insurance, extensive wellbeing programmes and initiatives, and our GXO University which provides you the opportunity to learn new skills and gain qualifications at a pace that you’re comfortable with. Plus, many other perks such as a variety of high street discounts, a cycle to work scheme and our continued focus on internal promotions, over 60% last year!

What you'll do on a typical day:

• Reporting to the General Manager, the successful applicant will be responsible for the management of a team of 5; including Shift Operations Managers, Stock and System Manager and Training Manager.
• Responsible for ensuring the site works within legislative requirements, taking account of health & safety at all times.
• Responsible for ensuring all working procedures are clearly defined and cascaded, with regular reviews to ensure effectiveness.
• Must be proactive in seeking improvements in process/methods of operating.
• Responsible for the achievement of Key Performance Indicators and delivering a high level of on time, on cost, to a high customer service standard.
• Responsible for always ensuring excellent working relationships with the Customer stakeholders and being aware of their business needs and objectives.

What you need to succeed at GXO:

•    Must have proven senior operations management experience in a high-volume service driven operation.

•    Strong budgetary experience – including formulation and analysis.

•    Strong, proven project and change management with quantifiable results.

•    Will have excellent team building, leadership and motivational skills.

We engineer faster, smarter, leaner supply chains.

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.