L&D Manager

Are you passionate about developing people and unlocking potential? Can you build a learning culture that drives performance and engagement? Ready to make a real impact across a fast-paced, 360,000 sq. ft. distribution operation?

We are looking for an L&D Manager to join our M&S site in Milton Keynes. You will lead the learning agenda at our flagship M&S distribution site in Milton Keynes. Reporting to the HR Manager, you'll play a pivotal role in building capability across the operation, ensuring colleagues have the skills, knowledge and confidence to perform safely, compliantly and at their very best. This is a fantastic opportunity to shape learning strategy, champion career development, drive compliance excellence, and create clear development pathways in a dynamic 24/7 logistics environment.

This is a full-time, permanent role, predominately Monday to Friday 08:00 to 16:00, with some flexibility required.

Pay, benefits and more:

We’re looking to offer a salary of up to £45,000.00 per annum and 25 days annual leave (plus bank holidays). Your benefits package includes flexible dental insurance plans, a company sponsored pension scheme, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You’ll also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more! 

What you’ll do on a typical day:

• Develop and deliver the site Learning & Development strategy, aligning training initiatives with business objectives and future capability need
• Lead all onboarding, inductions and mandatory training programmes, ensuring legal and compliance requirements are consistently met
• Conduct training needs analyses and skills gap assessments to identify development opportunities across operational and support functions
• Design and deliver engaging learning, leadership development and succession planning programmes to support talent growth across the site
• Manage training records, evaluate training effectiveness through KPIs and reporting, and drive a culture of continuous improvement and learning

What you need to succeed at GXO:

• Proven experience within a Learning & Development role, including training design, delivery and evaluation
• Strong understanding of workplace learning principles, learning styles and training methodologies
• Experience working in fast-paced environments with the ability to adapt priorities and respond to changing business needs
• Excellent stakeholder management, communication and influencing skills, with the confidence to challenge and coach at all levels
• Strong organisational skills, attention to detail and the ability to use training data and insights to drive performance improvements

We engineer faster, smarter, leaner supply chains.

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees.  We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.