Analyst, Workforce Org and position

Date: 14 Nov 2023

Location: Mumbai, IN

Company: GXO Logistics

Logistics done differently. 

As the Analyst, Workforce Org and Position, you will perform tasks related to the analysis, processing and execution of HR data within People Services. You will maintain the utmost confidentiality in dealing with employee records and business information.If you’re looking for a growth opportunity, join us at GXO. 


 What you’ll do on a typical day: 

  • Receive and execute reporting relationship changes and position data update requests 

  • Maintain SuccessFactors system configuration 

  • Generate position data reports and analyze data to ensure accuracy related to workflows, incentives and/or pay data. 

  • Consult with field HR and other internal stakeholders to troubleshoot and resolve complex payroll replication errors in SuccessFactors 

  • Participate in projects and department initiatives to implement process improvements 

  • Monitor and manage case resolution within performance and processing standards 

  • Participate in system testing; identify system and user-interface issues 

  • Handle complex, confidential inquiries/requests related to employee data management or other HR functional processes 

  • Provide excellent customer service; ensure resolutions are completed in an efficient and effective manner 

  • Work with HR Technology or other HR team members to identify, review, research and correct problems and implement fixes 

  • Review, update and maintain HR services documentation for assigned areas (e.g., standard operating procedures, work instructions) to ensure complete, accurate and up-to-date processes 


 What you need to succeed at GXO:  

At a minimum, you’ll need: 

  • Bachelor's degree or equivalent related work or military experience 

  • 1 year of related experience 

  • Experience with Microsoft Office products such as Word, PowerPoint and Excel 

It’d be great if you also have: 

  • 3 years of related experience 

  • Experience with HRIS systems such as SuccessFactors, PeopleSoft, etc. 

  • Experience with case management systems 

  • Experience with root cause analysis 

  • We engineer faster, smarter, leaner supply 

Be part of something big. 



GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work. At GXO Logistics UK we are Disability Confident Committed as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.


The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.