Deputy Site Manager

Take the next step in your leadership career with GXO Logistics.

Why this role matters

Are you an experienced operational leader ready to move towards a site leadership role? We are looking for a Deputy Site Manager to join our large and complex logistics operation in Nieuwegein, supporting our customer.

Reporting directly to the Site Manager, you will play a key role in the day-to-day leadership and performance of a high-volume, 24/7 operation. You will support the Site Manager in leading the operation, driving performance, developing people, and ensuring excellent service for our customer.

With approximately 1,000 employees connected to the operation and a site covering 32,000 m², this is an exciting opportunity for someone who enjoys complexity, thrives in a fast-paced environment, and has the ambition to grow into a future Site Manager position.

What’s in it for you?

• Join a leading international and rapidly growing logistics organisation.
• Take on a senior leadership role within a large-scale, high-volume logistics operation.
• Work closely with the Site Manager and become a key member of the Site Management Team.
• Lead and develop a team of approximately five direct reports, with responsibility potentially growing over time.
• Gain broad exposure to operations, people management, finance, customer management, continuous improvement, safety, and quality.
• Play a key role in delivering operational excellence for one of our major retail customers.
• Work primarily Monday to Friday during office hours, with flexibility depending on operational requirements.
• Access GXO University and a wide range of learning and career development opportunities.
• Develop your career with a clear potential pathway towards a future Site Manager role.

How you’ll make an impact

Operational leadership

• Support the Site Manager in overseeing the day-to-day performance of a large, complex, high-volume logistics operation.
• Take full responsibility for site operations in the absence of the Site Manager.
• Ensure daily distribution and operational activities are delivered safely, efficiently, and in line with customer expectations.
• Monitor operational performance and take ownership of corrective actions when targets are not achieved.
• Ensure operational plans, improvement initiatives, and agreed actions are implemented and followed through.

People and performance

• Lead, coach, develop, and support your direct reports, helping to build a high-performing leadership team.
• Drive employee development, performance management, succession planning, and absence management.
• Monitor and improve key operational and customer KPIs, including performance, cost, quality, responsiveness, and absence.
• Take ownership of financial and operational performance, supporting budget and operating income targets.
• Review and approve operational expenses and support relevant financial processes.

Customer, improvement, and compliance

• Build strong relationships with our customer and support customer meetings and Quarterly Business Reviews.
• Identify opportunities to improve customer performance and support potential growth opportunities.
• Champion Lean warehousing principles and drive a culture of continuous improvement.
• Identify, support, and implement initiatives that improve efficiency, productivity, quality, and service delivery.
• Work closely with colleagues from Finance, HR, QESH, Engineering, Continuous Improvement, Business Support, and other key functions.
• Promote a strong health, safety, quality, and environmental culture across the site.
• Ensure compliance with company policies, legal requirements, and relevant industry standards.
• Contribute to GXO’s sustainability ambitions by supporting initiatives that reduce environmental impact, waste, emissions, and use of natural resources.

What you’ll bring to GXO

Experience and leadership

• At least seven years of experience in operations, logistics, supply chain, manufacturing, defence, or another complex operational environment.
• Proven experience in an operational leadership role, such as Operations Manager, Senior Operations Manager, Logistics Manager, or a similar position.
• Strong people leadership experience, including managing and developing teams.
• Experience in a large-scale, high-volume, multi-shift, or 24/7 operational environment is highly desirable.
• Experience with absence management, employee performance, and development.

Operational and commercial capability

• Strong project management skills, with experience managing complex projects involving multiple stakeholders.
• The ability to take ownership, make operational decisions, and translate plans into action.
• Strong financial awareness, with experience managing budgets, costs, and operational performance.
• Experience monitoring and improving KPIs and delivering against customer expectations.
• Experience with Lean, continuous improvement, and process optimisation is highly desirable.

Qualifications and communication

• A Bachelor’s degree in Logistics, Engineering, Operations Management, Supply Chain Management, Business Administration, or a related field is preferred.
• Fluent written and spoken communication skills in both Dutch and English.
• Excellent reporting, presentation, and stakeholder management skills.

Personal qualities

• A confident and resilient personality, with the ability to handle pressure and operate effectively in a challenging environment.
• The confidence to address difficult situations and have constructive, sometimes challenging conversations.
• A proactive, results-oriented, and hands-on approach.
• Strong customer focus and the ability to build effective relationships at all levels of the organisation.
• The ambition and potential to grow into a broader senior site leadership role.

Your work environment

At GXO Logistics, you’ll be part of a dynamic, international organization where no two days are the same.

Based at our large-scale logistics site in Nieuwegein, you will work in a complex operation supporting our customer in retail. The site operates across multiple shifts within a 24/7 model and has a strong focus on operational performance, customer satisfaction, employee development, safety, and continuous improvement.

This is an onsite leadership role where you will stay closely connected to the operation and the people you lead. While there is some flexibility, there are no standard working-from-home days, as being visible and engaged with the operation is an important part of your success.

At GXO, we are committed to helping our people reach their full potential by providing opportunities to learn, develop, and grow their careers. This role offers a unique opportunity to gain broad site leadership experience and build towards a potential future position as a Site Manager.

Interested?

Are you ready to take the next step in your operational leadership career and make an impact in a large, complex logistics environment?

Apply via the button below and upload your most recent CV. We look forward to hearing from you!

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GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees.  We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.