Benefits Advisor

Do you have experience in employee benefits and want to make a real impact? We’re looking for a Benefits Advisor to join our award-winning team within our central function in Northampton.

This role plays a key part in delivering and continuously improving our employee benefits offering. You’ll oversee day-to-day operations, build strong relationships with suppliers, manage communications, and drive engagement initiatives that bring our GXO benefits to life! You’ll also monitor SLAs, analyse spend, and ensure our MyBenefits brand is consistent and engaging for colleagues across the business.

This is a full-time, permanent position, working Monday to Friday. We offer hybrid working and flexibility in hours.

Pay, benefits and more:

We’re looking to offer a salary of up to £42,000.00, and 25 days annual leave (plus bank holidays). Your benefits package includes a company sponsored pension scheme, private medical & dental insurance, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You’ll also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more! 

What you’ll do on a typical day:

• Oversee benefits administration undertaken by Central teams – managing SLA’s, addressing issues, assessing trends and ensuring our internal teams are kept up to date on changes
• Manage relationships with external suppliers – escalate issues, monitor benefit usage and spend on both contractual and voluntary benefits including healthcare, cars, risk benefits, recognition suppliers and system providers.
• Continue the great work we do on MyBenefits engagement and communication – designing and delivering campaigns for new and existing benefits including posters, emails, newsletters, events etc.

What you need to succeed at:

• Proven experience in benefits or reward administration or HR operations, ideally within a medium to large organisation
• Familiarity with benefits platforms and HR systems (e.g., Darwin, Success Factors)
• Highly confident working with different stakeholders at all levels within our business
• A confident problem-solver who can think creatively, challenge the norm, and suggest process improvements to make things run more efficiently.

We engineer faster, smarter, leaner supply chains.

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees.  We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.