Business Change Lead - 18 month FTC

Ready to Lead Change That Really Matters?

We’re looking for a dynamic Business Change Manager to take the helm of an exciting 18‑month fixed‑term finance transformation project. Based in Northampton with hybrid working, this is your chance to influence a global ERP replacement programme that will reshape how our business operates.

As our Change Lead, you’ll drive the Change Management workstream across a complex, global transformation—owning communication, training, and business readiness from end to end. You’ll be the connector across multiple workstreams, ensuring change activity is coordinated, clear, and delivered with impact. If you thrive on bringing people with you, orchestrating meaningful change, and helping organisations transition confidently into the future, this role is made for you.

Pay, benefits and more:

We’re looking to offer a salary of up to £83,000, and 25 days annual leave (plus bank holidays). Your benefits package includes a company car or car allowance, a company sponsored pension scheme, private medical & dental insurance, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You’ll also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more! 

What you’ll do on a typical day:

• Lead all change management activity for the global GFS transformation, applying a structured methodology and integrating change deliverables into the overall project plan
• Own and manage business change plans across multiple countries and deployment phases, coordinating communication, training, and readiness activities while ensuring stakeholder alignment
• Track and report progress—monitoring milestones, risks and mitigations, providing weekly updates for each country, and confidently presenting plans and risks to senior stakeholders and steering committees
• Drive communication and training delivery, developing tailored country‑specific communication plans, defining training needs with the SI partner, and ensuring successful training execution
• Identify, document and embed change impacts, including Optimus-based TOM changes, ensuring processes and practices are adopted, user readiness is evaluated, and lessons learned are shared across deployment team

What you need to succeed at GXO:

• Experience delivering Finance Transformation programmes with strong change leadership across diverse stakeholder groups, including large-scale, multi‑geography change programmes.
• Proven experience leading change for SaaS‑enabled transformations and ERP deployments, underpinned by strong knowledge of business change best practice; Change Management or related qualifications are beneficial.
• Exceptional communication and influencing skills, able to engage senior stakeholders and drive positive behavioural and organisational change.
• Ability to design, develop and deliver training material, supporting end‑users through transition while maintaining a positive, proactive mindset during periods of challenge.
• Flexibility to travel to Northampton, London, and international implementation sites as needed across the global project roadmap.

We engineer faster, smarter, leaner supply chains.

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees.  We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.