Customer Administrator

Do you have previous warehouse and administrative experience and are looking for a role that combines the two? Do you want to join an organisation that can offer development opportunities and career progression? If you answered yes, read on!

Here at GXO, we’re working together with Solvay and looking for a Customer Administrator to join our team in Reading. You’ll be working on a full-time, permanent basis, Monday to Friday, covering the hours of 09:00 to 17:00.

Pay, benefits and more:

As a Customer Administrator, you’ll receive:

• An hourly rate of £12.18 plus 12.5% shift premium
• Holiday pay and Workplace pension
• A 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme
• Access to our MyBenefits platform offering a variety of high street discounts, cashback cards, a saving scheme and much more!
• Access to GXO University – home to a wealth of online training courses, meaning your development never ends!

What you’ll do on a typical day:

• Collate all of the pick/pack documents required for all Solvay orders and ensure all shipments are confirmed as picked and shipped on SAP in real time
• Complete dangerous goods notes (DGN’s) and certificates of conformity prior to despatch where required
• Liaise with KN Overland, KN Sea Freight, KN Air Freight and key Solvay stakeholders as required
• Manage the Solvay Administrator email account ensuring customer queries and general correspondence are dealt with in timely manner

What you need to succeed at GXO:

• Previous experience in administrative function within logistics essential
• Experience handling air freight and dangerous goods (IATA, ADR, IMDG) preferable
• Excellent IT skills including MS 365 apps such as Excell
• Knowledge and experience working with SAP system advantageous
• Customer focused approach and excellent attention to detail

We engineer faster, smarter, leaner supply chains.

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees.  We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.