Senior Manager, Human Resources

Logistics at full potential. 

At GXO, we’re constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of.

As the Senior Manager, Human Resources, you will champion a culture of belonging, trust, and employee advocacy while partnering with Executive Leadership to drive organizational effectiveness. You’ll lead with a data‑driven, people‑first approach—leveraging analytics, AI‑enabled tools, and strategic insights to strengthen engagement, talent development, and overall workforce health. Your work will shape employee experiences, accelerate performance, and ensure our culture remains a competitive advantage.

Pay, Benefits and More.

We are committed to attracting top talent and offer market‑competitive compensation along with a comprehensive benefits package including medical, dental, and vision coverage, 401(k), life insurance, disability, and more. 

What You’ll Do on a Typical Day:

Strategic Leadership & Culture

• Partner with Senior and Executive Leadership to design and implement people strategies that strengthen employee engagement, belonging, development, and retention.
• Serve as a visible employee advocate, ensuring fair processes, inclusive practices, and a positive organizational culture.
• Lead organizational change efforts, guiding leaders and employees through transitions using modern change‑management frameworks. 

Employee Relations & Compliance

• Conduct and oversee employee relations investigations, ensuring timely, consistent, and legally sound practices.
• Provide coaching and guidance to leaders on conflict resolution, performance issues, and policy interpretation.
• Produce accurate and defensible legal documentation, partnering with Legal when necessary to mitigate risk. 

Talent, Workforce Planning & Succession

• Lead the strategic workforce planning process to align talent capabilities with business priorities.
• Drive annual talent reviews, succession planning, and leadership development strategies.
• Partner with Talent Management and Compensation to maintain competitive, equitable, and future-ready people programs. 

HR Technology, Analytics & AI

• Use Power BI, HRIS dashboards, and advanced analytics to monitor workforce trends, predict talent risks, and deliver actionable insights.
• Implement AI-enabled tools to improve HR process efficiency, enhance decision-making, and elevate employee experience.
• Develop data‑driven recommendations that help leadership understand workforce health, engagement drivers, and operational impacts. 

Performance, Development & Coaching

• Administer and enhance the performance management cycle, ensuring expectations are clear and development is ongoing.
• Coach managers to build high‑performing, engaged, and accountable teams.
• Support learning initiatives that upskill leaders and employees for the future of work.
• Assisting with development resources, supporting. 

Employee Experience, Belonging & Community Relations

• Champion initiatives that foster diversity, inclusion, equity, and belonging, ensuring all employees feel valued and heard.
• Strengthening positive employee and community relations through continuous engagement and proactive communication. 

What You Need to Succeed at GXO:

At a Minimum, You’ll Need:

Bachelor’s degree or equivalent military/work experience

5+ years of progressive Human Resources experience

Proficiency in Microsoft Office and the ability to quickly learn new digital and AI tools

It’d Be Great If You Also Have:

PHR or SHRM certification

Experience using Power BI, HR data analytics, or AI-driven HR technologies

Strong investigative skills with a commitment to confidentiality and fairness

Strong attention to detail, follow-through, and ability to resolve complex problems

Demonstrated ability to work independently and collaboratively in a fast-paced environment

Exceptional written and verbal communication skills, capable of presenting clear, compelling, and data-backed insights to various audiences

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work.

We are proud to be an Equal Opportunity employer including Disabled/Veterans.

GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.