Senior Manager, Process Design Engineering

Logistics at full potential. 

At GXO, we’re constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of.

As the Senior Manager, Process Design Engineering, you will lead the development and optimization of operational processes, facility designs, and technology solutions that support successful customer implementations and operational excellence across GXO's logistics operations. You will partner cross-functionally with Operations, Engineering, IT, PMO, Finance, Legal, and Corporate Compliance to translate customer requirements into scalable process and facility designs, evaluate operational and financial impacts, and integrate WMS and automation solutions. This role requires strong analytical, technical, and problem-solving skills to develop effective solutions, resolve complex challenges, and support successful site launches.

Pay, benefits and more.
We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and the opportunity to participate in a company incentive plan.

What you'll do on a typical day:

• Lead the development of operational processes and facility designs by translating customer requirements into scalable, efficient, and financially viable solutions
• Conduct cross-functional process reviews with Operations, IT, and Engineering to identify gaps between physical processes, WMS capabilities, automation, and systemic solutions
• Evaluate operational designs, productivity rates, profitability, cost model impacts, and key assumptions through data analysis and sensitivity analysis
• Develop detailed process flows and technical documentation incorporating WMS and automation software architecture, system integrations, payload streams, automation flows, and operational workflows
• Partner with Operations, Engineering, IT, Corporate Compliance, PMO, Finance, and Legal teams to develop and execute process design solutions and resolve complex implementation challenges
• Lead gap analysis activities, establish quality standards, identify required resources, and ensure issues are appropriately assigned, addressed, and closed
• Provide process design and operational expertise to launch and local site teams during site launches, peak periods, and recovery situations

What you need to succeed at GXO:

At a minimum, you'll need:

• Bachelor's degree or equivalent related work or military experience
• 10-12 years of experience in logistics, transportation, warehousing, distribution, process engineering, industrial engineering, or supply chain operations
• 8-10 years of related experience with a Bachelor's degree; 8 years with a Master's degree; or 5 years of business experience with a PhD
• 3-5 years of experience with new site implementations, operational process design, facility design, or related engineering projects
• Experience translating customer requirements into operational processes, facility designs, and scalable logistics solutions
• Strong knowledge of WMS capabilities, process design, automation integration, and logistics technology
• Experience developing process flows and technical documentation that clearly communicate operational, IT system, automation, and integration processes
• Strong analytical, problem-solving, decision-making, communication, and technical writing skills

It'd be great if you also have:

• Lean Certification (Lean Six Sigma or equivalent)
• Experience with Blue Yonder WMS, TMS, data analytics tools, Microsoft Visio, and automation software
• Experience in industrial engineering, systems design, or process engineering
• Knowledge of FTZ, CTPAT, bonded warehousing, and international shipping operations

This job requires the ability to:

• Travel up to 50% of the time
• Work collaboratively across Operations, Engineering, IT, PMO, Finance, Legal, and Corporate Compliance teams
• Support operational teams during site launches, peak periods, and recovery situations

We engineer faster, smarter, leaner supply chains.

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work.

We are proud to be an Equal Opportunity employer including Disabled/Veterans.

GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.