Senior Vice President, Technology Product Solutions

Logistics at full potential. 

At GXO, we’re constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of.

The SVP, IT Product Technology Solutions leads GXO’s transition to a modern, customer‑centric IT Product organization. This leader owns the strategy, operating model, and portfolio governance across three pillars: Technology Product Management, Technology Product Engineering & Deployment, and  Automation (AI/Machine Learning Strategy & Solutions).

The role ensures our tech product portfolio is valuable, viable, usable, and feasible—delivering measurable P&L impact, reliability, and speed‑to‑value across regions, while harmonizing global standards with local needs.

The SVP directly manages the Advanced Technology Solutions team and the AI/ML Strategy & Solutions, and partners closely with other members of the ITLT and business.

Candidates must be based on the east coast or central time zones.

This role can not be based on the west coast. 

What you’ll do on a typical day:

Key Responsibilities

1) Technology Product Strategy & Portfolio Governance

• Define a multi‑year product strategy and portfolio roadmap spanning Automation, core technology product lines, and enabling platforms.
• Oversee investment cases, stage‑gates, product health metrics, and lifecycle management (launch, scale, upgrade, sunset).
• Implement product‑centric funding and OKR frameworks; partner with Finance/Operations to track ROI, cost‑to‑serve, and value realization.

2) Automation Leadership

• Own the Automation portfolio (software automation, workflow orchestration, interfaces to warehouse automation, analytics‑driven optimization).
• Set enterprise standards for security, resilience, performance, and interoperability; ensure alignment with Cybersecurity, Corporate Systems, and Enterprise Architecture.
• Drive productivity and continuous improvement through reusable components and automation patterns.

3) Product Management Operating Model

• Stand up a modern product operating model in partnership with HR (product lines, roles/rituals, discovery, prioritization, reporting).
• Codify release readiness and adoption playbooks with Sales, Marketing, and Operations; ensure customer‑backed discovery and measurable outcomes.
• Champion a culture of innovation, accountability, and data‑driven decisions across product teams.

4) Product Engineering & Deployment

• Oversees engineering standards across platforms/services; ensure architecture integrity, quality, reliability, security, and scalability.
• Oversees the team that builds repeatable deployment capabilities (DevOps/SRE, site readiness, change management, hypercare) prioritizing configuration over customization for global scale.
• Reduce time‑to‑value through industrialized implementation patterns and reusable assets.

5) Cross‑Functional & Regional Collaboration

• Operate as a trusted advisor to key Executive leaders, balance global standards with regional/local requirements.
• Oversee joint planning with Operations for site readiness and change management; ensure smooth hand‑offs and sustained adoption.
• Serve as an executive conduit across CTO staff, Enterprise Architecture, Cybersecurity, Corporate Systems, Commercial, and Operations.

6) People Leadership & Culture

• Build a high‑performing, diverse leadership bench across Product, Automation, and AI/ML.
• Provide coaching, mentoring, and development; foster collaboration and accountability; manage succession in critical roles.
• Role‑model GXO values; drive engagement and retention across critical talent populations.

7) Compliance and Governance

• Ensures compliance with required regulatory environments and GXO policies across IT product & solutions, automation,  and AI/ML domains.
• Upholds ethics in AI/ML (fairness, transparency, risk management) and security/privacy standards for data‑enabled products.

What you need to succeed at GXO: 

• 20+ years in technology product leadership, including enterprise product management and engineering at scale; 5+ years operating at Executive level
• Bachelor’s degree in engineering, computing or any other related field
• MBA or advanced degree preferred
• Demonstrated success building technology product organizations (roadmaps, OKRs, funding models) and leading multi‑region deployments.
• Proven delivery of Automation integrated with core systems in complex, multi‑site operations.
• Strong executive stakeholder management; comfortable with P&L‑linked outcomes and board‑level communication.
• Experience in logistics/supply‑chain/industrial environments; external thought leadership and partnerships.
• Deep understanding of logistics, supply chain management, and technology integration.
• Strategic thinking; critical judgment; innovation mindset
• Influential strategic leadership (with and without formal authority)
• Organizational agility
• Teamwork and collaboration
• Operational excellence; respect for procedures and standards
• Global mindset; data‑driven strategic decision‑making
• Able to travel 20% to 25% 

Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability, and the opportunity to participate in a company incentive plan.  

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work.

We are proud to be an Equal Opportunity employer including Disabled/Veterans.

GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.