Operations Manager

Do you naturally spot operational issues before they become an issue and feel compelled to fix them? Are you best in a hands-on, detail driven warehouse where quality, precision and relationships matter more than sheer volume? Can you confidently lead people, influence stakeholders and take ownership of small but critical projects that keep an operation running smoothly? If the answers are yes, we have the perfect role for you.  

Here at GXO, we are looking for a superb Warehouse Operations Manager, to join the team on our S C Johnson contract in Ripley. This is a circa 50 people operation, small but mighty, an effective team delivering an intricate contract where attention to detail and consistent quality are essential. With customer SLAs at the core, the operation relies on precision, accountability and a proactive approach to maintaining high standards. The customer base is varied and growing, requiring the operation to effectively manage both high volumes of smaller accounts to the demands of larger key accounts.  

This is a full-time permanent position, with a working schedule of Monday–Friday, 8.30–17.00 although flexibility will be required.

Pay, benefits and more:

We’re looking to offer a salary of up to £53,000 and 25 days annual leave (plus bank holidays). Your benefits package includes a company sponsored pension scheme, private medical & dental insurance, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You’ll also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more! 

What you’ll do on a typical day:

• Build and maintain a collaborative relationship with the customer on site, consulting with logistic, manufacturing, Supply Chain, customer service teams & external storage providers
• Lead a team ensuring all are fully trained in all aspects of their roles
• Communicate all aspects of warehouse operation, promotions, targets, errors, and performance measures. Create a weekly customer pack and monthly updates with the teams on performance.
• Proactively control costs through ongoing planning, evaluation, and execution of effective and efficient operation in line with the customers’ needs and budget
• Drive CI initiatives and maintain H&S

What you need to succeed at GXO:

• Previous warehouse operational management experience
• Able to interrogate WMS, ideally JDA
• Commercial acumen and drive to succeed

We engineer faster, smarter, leaner supply chains.

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees.  We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.