Lead Dockmaster - 1st Shift

Logistics at full potential. 

At GXO, we’re constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of.

1st Shift, Monday – Friday, 9am – 5:30pm

Our employees are our greatest asset! We’re always on the lookout for inspirational leaders who know how to get the best out of their team. As the Lead, you will oversee your assigned team and area in the warehouse to ensure our operations continue to run smoothly. Become a part of GXO, and you’ll have a starring role in helping us provide exceptional daily solutions for our customers

Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more.

A Dock Master oversees the management of loading docks, transportation schedules, and shipments in and out for a company. They are responsible for ensuring that shipments are loaded and unloaded efficiently, safely, and on time. Their primary duties include planning and overseeing the work of dock workers and drivers, managing inventory, and ensuring compliance with safety and security procedures. They are also responsible for coordinating with other departments to ensure that company goals are met. Successful Dock Managers are great at multitasking, planning, and organizing as well as problem-solving. They must be able to work well under pressure and manage many different tasks simultaneously. Therefore, experience in logistics, transportation or the shipping industry is preferred. Dock Manager job descriptions must highlight requirements, qualifications and responsibilities that are expected for this role.

Responsibilities -

• Responsible for managing daily operations on the dock
• Ensure timely loading and unloading shipments using equipment such as forklifts
• Maintain accurate records of inbound and outbound shipments
• Supervise a team of dock workers and coordinate tasks to ensure efficient workflow
• Communicate with drivers and customers regarding shipment schedules and delays
• Enforce safety regulations and protocols to prevent accidents or injuries
• Keep track of inventory levels and order necessary supplies or equipment
• Report and collate shipment discrepancies upon arrival or departure
• Coordinate with other departments in the transportation company to ensure smooth operations
• Resolve any issues or conflicts that arise with employees, customers, or vendors.
• Ensure all documentation is correct upon receipt or departure
• Ensure all safety audits are completed timely and accurately for all procedures related to dock protocols
• Align schedules of team members with operations team to ensure coverage for all dock related activities

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work.

We are proud to be an Equal Opportunity employer including Disabled/Veterans.

GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.