HR Advisor

Are you an experienced HR professional who thrives in a fast-paced operational environment? Do you enjoy coaching managers through complex employee relations matters and driving positive workplace outcomes? Are you passionate about improving employee experience, engagement, and people processes?

Here at GXO, we’re looking for an experienced HR Advisor to join our NHS Supply Chain contract in Bury St. Edmunds. Working on-site, you’ll partner with managers to provide expert Employee Relations (ER) support, ensuring HR policies are applied consistently and compliantly while helping to create a positive employee experience.

You’ll play a key role in managing ER cases, supporting absence management, delivering people-focused initiatives, using data to identify trends and drive improvements across the site.

This is a full-time, permanent position. You will work Monday to Friday, 08:00 till 16:00 or 09:00 till 17:00.

Pay, benefits and more:

We’re looking to offer a salary of up to £30,000 per annum, and 25 days annual leave (plus bank holidays). Your benefits package includes a company sponsored pension scheme, private medical & dental insurance, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You’ll also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more! 

What you’ll do on a typical day:

• Manage a varied Employee Relations caseload, including disciplinary, grievance, absence management, and flexible working cases
• Coach and support managers on HR policies, employment law, and best practice case management
• Monitor absence trends and work with managers and Occupational Health to improve attendance and wellbeing outcomes
• Support recruitment, onboarding, contract changes, and wider HR administration activities
• Contribute to employee engagement initiatives, training programmes, and continuous improvement of HR processes

What you need to succeed at GXO:

• CIPD Level 3 qualified, with experience in a fast-paced operational environment and a proactive, customer-focused approach
• Strong organisational and analytical skills, with good knowledge of Excel and Microsoft Office
• Excellent communication and relationship-building skills, including experience working with stakeholders and Trade Unions
• Strong understanding of employment law and HR best practice, with the confidence to advise managers at all levels
• Experience managing high volumes of Employee Relations cases

We engineer faster, smarter, leaner supply chains.

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.