Senior Manager Security & Loss Prevention

Responsibilities of the role:

Responsible for all security and loss prevention matters at the main site in Trecate, as well as the associated consolidation centers to protect the supply chain end-to-end with a focus on people, assets operations and brand. This includes developing and enforcing security policies, implementing risk management strategies, and conducting investigations to ensure the protection of people, assets, operations, and the GXO and client brands, in full compliance with local laws and regulations. Leads a security team and supports the Senior Director Security & Loss Prevention in delivering security projects. The ideal candidate will have proven experience in security and loss prevention, preferably within a multinational organization.

•    Ensure security and loss prevention compliance with local and European legislation as well as GXO standards. 
•    Act as the primary point of contact for all customer-related security matters at GXO operations in Trecate and its consolidation center. Collaborate closely with the customer’s security management, including transport network security when applicable. 
•    Provide guidance, directives, and oversight, including control and audit of security systems at relevant sites. 
•    Assess site characteristics based on the security risk profile. 
•    Maintain security and legal compliance, with knowledge and experience of applicable security laws and regulations. 
•    Adhere to all security policies and procedures. 
•    Ensure proper understanding and correct usage of all security systems, including CCTV, intrusion alarm systems, and EAS barriers.

•    Ensure full understanding and adherence to Loss Prevention (LP) and Security policies, procedures, and standards. 
•    Lead the implementation of security programs, including business continuity, crisis management, risk mitigation, and high-level threat resolution. 
•    Safeguard company assets across Italian sites in collaboration with the Business Unit Director. 
•    Ensure robust perimeter protection, access control, surveillance systems, and site security measures to prevent unauthorized entry and safeguard high-value assets.
•    Coordinate and supervise the Security team responsible for operational control activities within the sites. 
•    Prevent and manage theft within warehouses to protect customer goods and maintain service quality. 
•    Oversee external security services and manage anti-intrusion, alarm, and video surveillance systems in compliance with privacy regulations. 
•    Define operational instructions and security procedures and ensure their implementation in partnership with site managers, area managers, and business unit directors. 
•    Liaise with law enforcement agencies to manage and prevent theft-related issues and complaints. 
•    Perform all activities in compliance with workplace safety regulations (Legislative Decree 81/08) and asset protection procedures. 
•    Ensure compliance with required security standards across all processes under responsibility. 
•    Support local managers in interactions with QE3SH regulators (e.g., HSE, local authorities, law enforcement), including inspections, audits, and responses to complaints. 
•    Provide feedback on identified security risks and recommend solutions and corrective actions. 
•    Promote a culture of secure teamwork and continuous improvement across all company activities to achieve business objectives. 
•    Ensure business reporting to stakeholders and line management.
•    Maintain strict confidentiality regarding current and past investigations and outcomes. 
•    Manage special projects and events assigned (e.g., travel security program, ISO 28000:2022 certification, due diligence program). 
•    Drive training and development of security personnel to ensure technical and functional skill requirements are met.

Requirements:

Risk management & assessments, draw up a plan to mitigate risk – knowledge and application incident investigation methods
•    MS Office applications
•    Fluency in English and local language is required.
•    Good interpersonal and communication skills
Multicultural Consciousness:
•    Can interact with people from another cultural background.
Initiative:
•    Must be focused on action. Must be proactive.
Targeted:
•    You strive and are determined, practically and persistently to a predetermined goal, until it is achieved.
Disciplined:
•    Must work seriously, steadfastly and with discipline. Must be thorough and dutiful.
Conformity:
•    Must be trustworthy, purposeful and persevering. Must have a strong endurance. Can handle stress properly.
Customer Focus:
•    Must provide efficient and personal service to customers, must be friendly and preventive and respect the customers’ needs. Ability to observe and listen well.
Leading:
•    Must be calm, steadfast and humble in performance. Must be responsible.
•    Give the good example
•    Enthusiastic, engaged
•    Stakeholder consulting skills
•    Trainer skills: able to give security training 

•    Bachelor’s degree in a relevant area (preferably Security Management, Law, Criminology), or related field with accompanying high level analytical skills. 
•    Security recognized certification preferable (such as UNI10459:2017, ASIS CPP, and similar) at least as security manager
•    Experience in ISO 31000:2018, ISO TS/37008:2023, etc. depending on site need. Proven by relevant training. 
•    Relevant experience in the field of Security, Loss prevention, Investigation
•    Trained in Wicklander-Zulawski non-confrontational interview techniques
•    Minimum of 6 years’ experience in a complex and multidimensional organization. 
•    Excellent verbal and written communication skills. 
•    Strong communication skills (verbal and written) in Local and English.  
•    Self-motivated and resilient, able to perform effectively in challenging environments. 
•    Comfortable working in diverse and international settings, with exposure to cross-cultural collaboration. 
•    Committed to delivering high-quality results with a professional, critical mindset and strong integrity. 
•    Proactive and results-oriented, with a focus on achieving objectives efficiently. 
•    Strong reporting and presentation skills, capable of delivering clear and impactful communication. 
•    Solid financial acumen with the ability to interpret and manage financial data effectively. 
•    Broad technical knowledge and a willingness to continuously develop expertise. 
•    Excellent interpersonal and communication skills, fostering strong relationships across teams. 
•    Ability to monitor and maintain high service quality for both internal and external clients. 
•    Confident and persuasive communicator with a strong, credible presence.

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.