Analyst, Systems

Logistics at full potential. 

At GXO, we’re constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of.

At GXO Logistics, cutting-edge technology drives our success, and we want to put you behind the wheel. As the Analyst, Systems, you will support the customer process for information systems. You’ll also develop, test and document application projects, application support and enhancement requests. You’ll serve as the liaison for Operations and IT while maintaining the relationship and ensuring clear communication/alignment between the teams. If you’re excited about the challenge of working for a global company and have the determination, drive, and experience to get results, we have an opportunity for you to grow with GXO.

Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more.

What you’ll do on a typical day:

• Support a team of end users with Warehouse Management Systems (WMS) and related end-user hardware
• Ensure proper communication within the implementation team as well as with other members of the business organization
• Actively participate in the identification and analysis of requirements specifications and as-is business process descriptions
• Monitor process modeling, formulate test strategy, prepare and execute the quarterly release go-live in production (jointly with the implementation team)
• Oversee end-user training and basic support after the go-live of implemented solutions; provide Level 1 support
• Serve as a knowledge center/subject matter expert on system and process, including being an instructor, coach and advisor for end-user support
• Translate questions, generate answers and independently search for solutions to existing problems

What you need to succeed at GXO:

At a minimum, you’ll need:

• Bachelor's degree in Information Technology, or equivalent related work or military experience
• 1 year of experience in comprehensive Information Technology in a supply chain, warehousing or distribution environment
• Proven problem-solving techniques and statistical analysis experience
• Experience with Microsoft Office, WMS and database systems
• Availability to work a flexible work schedule as needed, including planned and unplanned overtime, which may include weekends

It’d be great if you also have:

• SQL coding knowledge
• Experience in an AS9100 or ISO environment
• Solid time and project management skills with the capacity to multitask and prioritize workloads
• Excellent verbal and written communication skills; experience presenting clean, organized and thorough information and data appropriate for intended audience

We engineer faster, smarter, leaner supply chains.

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work.

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.