Operational Support Manager

Date: 26 May 2023

Location: Worksop, GB

Company: GXO Logistics

Do you enjoy a diverse and dynamic hands-on role? Does supporting teams to achieve a variety of upcoming projects excite you? Do you thrive within a challenging environment where you are able to solve complex problems? If yes, we have the opportunity for you!


Here at GXO, we are looking for an Operations Support Manager to join us on our B&Q contract on a national basis. You play a key part of the operational network, as such this role will require extensive national travel.


This role is being offered on a full-time, permanent basis, the hours of work are Monday to Friday, 37.5 per week.


Pay, benefits and more:


You’ll be paid a salary of £35,000 - £40,000 per annum depending upon experience, in addition to a monthly car allowance. You’ll also receive 33 days annual leave (inclusive of bank holidays), as well as the option to buy additional days so you can enjoy a positive work-life balance. You’ll have access to private healthcare, a dental plan, a workplace pension, and our GXO University which provides you the opportunity to learn new skills and gain qualifications at a pace that you’re comfortable with. Plus, many other perks such as a variety of high street discounts, a cycle to work scheme and our continued focus on internal promotions, over 55% last year!


What you’ll do on a typical day:


  • Lead and deliver customer projects and establish the processes that will support the delivery of the project
  • Identify and assign project tasks based on the skill sets, experience and strengths of colleagues involved
  • Support and develop process improvement and continuous improvement methodology across the network
  • As part of the contract operational team work closely with operations to identify commercial opportunities and best practice


What you need to succeed at GXO:


  • Experience of working within both transport and warehouse environments
  • Able to develop and implement a management plan for customer projects with a demonstrable record of delivering against targets
  • Experienced in reaching conclusions and extrapolating assumptions based on data
  • Proven ability to communicate, engage and influence both up and down the organisational structure


We engineer faster, smarter, leaner supply chains.


GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees.  We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are Disability Confident Committed as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.


The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.