Head of Outbound

Are you an experience operational leader looking for your next career move? Are you able to build strong customer relationships and drive a large operational team to success?

Here at GXO, we are currently recruiting for a Head of Outbound to join our team in Avonmouth, supporting one of our new business wins! As Head of Outbound, you will predominantly lead the outbound department to ensure the operational performance meets all internal business targets and clients’ expectations.

This is a full time, permanent position predominately working Monday to Friday, 09:00 till 17:00. With this being a 24/7 operation, we do ask for some flexibility, this is logistics after all!

Pay, benefits and more:

We’re looking to offer a salary of up to £65,000.00 per annum, and 25 days annual leave (plus bank holidays). Your benefits package includes a company sponsored pension scheme, private medical & dental insurance, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You’ll also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more!

What you’ll do on a typical day:

• Establish a positive working relationship with all functions. Ensure that the customer’s needs are fully understood and translated into effective operational plans
• Deliver end to end service within the outbound function 
• Overall accountability for operational performance against KPI’s
• Responsible for setting, managing budgets for area of responsibility.
• Identify areas of improvement within the Outbound processes and manage operational constraints

What you need to succeed at GXO:

• Previous experience within a senior leadership role within a fast paced
• Outbound logistics environment
• The ability to lead, develop and mentor a large, diverse operational team, recognising talent and inspiring them to success
• Be customer focused, operationally astute and experienced in achieving stretching objectives and operating to high standards

We engineer faster, smarter, leaner supply chains

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.