Operations Manager II

Why this role matters

Step into a leadership role where your decisions shape performance, culture, and customer success. If you are an experienced logistics leader who knows how to run complex 3PL operations, inspire large teams, and drive continuous improvement in a fast‑paced environment, this is your opportunity to make real impact.

As an Operations Manager within one of Europe’s leading logistics service providers, you will take full ownership of daily operations across multiple departments. You translate strategy into execution, balance customer requirements with operational efficiency, and build a strong leadership culture that delivers results—every day.

This role is based at our Heerlen Site and will work a 40 hour week, Monday – Friday - normal day shift (flexibility around start times)

How you make an impact

• Lead and oversee daily warehouse operations, ensuring targets for safety, quality, productivity, and service are consistently achieved
• Coach, challenge, and develop your leadership team to create ownership, engagement, and high performance across all shifts
• Translate customer requirements and volume forecasts into effective operational planning and capacity management
• Monitor KPIs closely, analyze performance trends, and take decisive action to address deviations and bottlenecks
• Ensure compliance with health & safety, quality standards, and labor legislation
• Lead change effectively in a fast‑moving environment, supporting growth, automation, and process optimization
• Review results, celebrate successes, and continuously raise the performance bar for your operation

What you need to succeed at GXO

• A Bachelor’s or Master’s degree, preferably in Logistics, Supply Chain, or Business
• Proven experience as an Operations Manager within a 3PL logistics environment
• Strong people leadership experience, including managing and developing leaders
• Solid understanding of warehouse operations, KPIs, and cost control
• Experience working with automated and high‑volume logistics operations is an advantage
• Excellent communication skills in English; Dutch is preferred
• A hands‑on, results‑driven mindset combined with strong analytical and strategic capabilities

What we offer you

At GXO, we believe strong leadership deserves strong rewards. That’s why we offer a competitive and complete employment package, designed to support both your professional growth and personal well‑being:

• Competitive salary, aligned with your experience and the responsibility of the role
• Lease car (Electric) supporting both business and private travel, or Lease car Allowance
• FiscFree® benefits, allowing you to purchase lifestyle, sport, travel, or tech products with tax advantages
• Learning & Development opportunities via GXO University, our global learning platform with leadership programs, professional training, and development paths to broaden your knowledge and accelerate your career
• We offer the possibility to buy additional vacation days (up to 18 extra days!)
• An on‑site canteen offering fresh and affordable meals
• Career opportunities within a fast‑growing, international organization
• Every team receives a yearly Team Budget for teambuilding activities

Why GXO?

You’ll join an organization where operations matter, leadership is visible, and your impact is tangible. GXO offers the scale, complexity, and ambition that allow experienced Operations Managers to grow further—professionally and personally.

Ready to lead at the next level in 3PL logistics?
We’d like to meet you.

For more information, please contact  Sharon Bird, Corporate Recruiter, she can be reached by email at  Sharon.bird1@gxo.com

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GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees.  We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.