Systems Controller

Are you a systems‑focused professional who thrives in a fast‑paced warehouse environment? Do you enjoy solving operational challenges, managing system performance and keeping workflows moving efficiently? Are you confident coordinating multiple stakeholders while ensuring accuracy, flow and service levels are maintained?

Here at GXO, we’re recruiting for a Systems Controller to support our La Doria operation in Sproughton, Ipswich. This is a 15‑month fixed‑term role (maternity cover), working a rotating shift pattern across early and late shifts, where you’ll take ownership of system performance, stock flow and container planning to ensure smooth and efficient warehouse operations.

Pay, benefits and more:

We’re offering a salary of £35,385, and 25 days annual leave (plus bank holidays). Your benefits package includes a company sponsored pension scheme, life assurance and access to our benefits platform, including retail discounts

What you’ll do on a typical day:

• Take ownership of warehouse system performance, proactively monitoring system health, identifying potential disruption risks and resolving or escalating issues to minimise downtime and maintain operational continuity
• Coordinate stock flow and outbound planning by scheduling picks in line with load deadlines, managing consolidation and shortfalls, and ensuring all operational activity is aligned to customer service requirements
• Manage container and resource planning, including bay allocation, labour deployment and inbound/outbound balancing, ensuring efficient utilisation of space, equipment and people
• Analyse and resolve stock discrepancies, rework backlogs and process exceptions, ensuring accurate inventory records while maintaining smooth operational flow across all warehouse areas
• Produce detailed operational reports and performance insights, supporting shift handovers, KPI tracking and continuous improvement through data‑driven decision making

What you need to succeed at GXO:

• Strong experience working with warehouse management systems, with the ability to understand, troubleshoot and optimise system performance
• Proven experience in a stock, systems or operational support role within a fast‑paced warehouse or logistics environment
• Excellent analytical skills, with the ability to interpret data, identify trends and make informed operational decisions
• Confident communicator with the ability to influence stakeholders, coordinate multiple teams and manage competing priorities
• Experience of SAP, eWM or similar systems, with a proactive, detail‑focused and solutions‑driven mindset

We engineer faster, smarter, leaner supply chains.

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.