Operations Manager - International project

About the role

At GXO, we are constantly seeking talent at all levels to develop the level of service that our company requires.

We are currently looking for an Operations Manager who, as the head of operations, will be responsible for the direction and performance of a department with more than 100 people, ensuring maximu operational efficiecy and customer services levels

What will you do in your day to day?

• Manage the processes and tasks in their charge, making use of the resources available to guarantee the operation of the Centre. Plan the activity of the sections, establishing priorities, anticipating possible difficulties and proposing actions to ensure their productivity.
• Ensure that the activities and tasks established for each shift by the Head of Area are fulfilled under the procedures and quality standards provided, with the aim of ensuring maximum efficiency in the fulfillment of the Section's operations.
• Adapt the tasks and the distribution of the Section's resources according to the variability of operations, finding solutions to problems or raising incidents if necessary, in order to ensure the correct development of the activity.
• Coordinate the Section team according to operational needs, coordinating the rotation of the work groups and supervising that the team has the necessary training and skills, in order to guarantee the correct development of the activity and maximize the level of productivity in the Section.
• Ensure the use of technical resources (technology, software, machinery, electronic devices, etc.), that the ORP measures are complied with and that the products/garments, processes and procedures reach the quality and environmental levels required by the regulations.

How you are going to do it?

• Distribute the workforce according to operational needs.
• Adapt tasks taking into account different and varied situations.
• Execute the directives received by the Management, finding solutions to specific causes and problems.
• Ensure compliance with the operations and work instructions, as well as the prevention and safety standards established in the Centre.
• Monitor tasks effectively.
• Maintain the order and cleanliness of the Center.
• Administrative tasks.
• In continuous contact with different departments.
• Reporting information to other areas.
• Global Vision of the Distribution Center.
• Inform and communicate operational instructions to your team, ensuring their understanding.
• Evaluate the personnel in their charge.

What you need to succeed at GXO:

• Higher Education (Bachelor's Degrees/Diploma/Bachelor's Degree) Technical Engineering.
• Training in leadership and communication.
• Training in continuous improvement methodology (lean, agile...)
• Basic level of Occupational Risk Prevention
• English: C1
• Advanced office tools: Office, Excel, Access, Power BI.

Also, will be great if you are:

• People management: Ability to obtain the best performance through the professional and personal development of employees. Generate involvement and motivation.
• Change management: Knows how to adapt to last-minute changes, looks for a solution and learns from them
• Global vision and teamwork: Ability to collaborate to achieve a common goal, being aware of the impact of each of our actions and decisions.
• Communication and influence skills: Ability to relate and transmit in a clear and positive way, guidelines and values to contribute to the achievement of common objectives.
• Multitasking ability: Agility when organizing tasks according to their priority.
• Initiative / Proactivity: Ability to anticipate the problem and seek solutions.
• High stress management: Manages peaks of work well, stays calm and meets deadlines
• Decision-making skills

What do we offer you?

• Opportunity for professional growth in a world-class, highly automated warehouse with great exposure to customers and company management.
• Job stability and incorporation into an American multinational ranked number 1 in its sector
• A solid career with a training plan to ensure your growth

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.