Operations Manager

Are you an experienced operations leader ready for your next challenge?
Are you looking for a role where you can lead leaders, drive high‑volume performance, and make a real impact for a major household brand? Are you looking for a role where you can shape a strong safety culture while driving performance in a fast‑paced retail logistics operation?

Then you are in the right place!

Here at GXO, we’re looking for a Senior Operations Manager to support our Currys contract based in Newark. This is a pivotal leadership role within a fast‑moving retail distribution operation, where health and safety, customer service, availability, and peak readiness are key to success.

You’ll be responsible for leading operational delivery across a complex, high‑volume environment, ensuring the operation consistently supports Currys’ retail proposition from store replenishment through to home delivery, while building a strong, engaged, and high‑performing team.

This is a full time, permanent position, working 4 on and 4 off 06:30 to 18:30

Pay, benefits and more:

We’re looking to offer a salary of up to £65,000.00 per annum and 22 days annual leave (plus bank holidays). Your benefits package includes flexible dental insurance plans, a company sponsored pension scheme, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You’ll also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more!

What you’ll do on a typical day:

• Lead the operation with health & safety as a top priority, ensuring full compliance with legal, company, and Currys standards
• Build strong relationships with GXO and Currys stakeholders, ensuring service levels and contractual expectations are met
• Embed a proactive safety culture, holding managers accountable and driving continuous improvement in safe systems of work
• Lead, coach, and develop the operational management team to deliver strong performance across service, productivity, and cost
• Drive operational planning and control to ensure consistent delivery in a fast‑paced retail environment
• Use data and insight to identify risks, trends, and opportunities, implementing improvement plans that enhance safety and performance

What you need to succeed at GXO:

• Proven experience in an Operations Manager role within a retail, distribution, or similarly complex operational environment
• A strong track record of health & safety leadership, with the confidence to challenge, influence, and lead by example
• Experience managing and developing managers, building engaged and accountable teams
• Solid operational and commercial understanding, balancing safety, service, cost, and people priorities
• Confident communication and stakeholder management skills at a senior level
• Resilience, decisiveness, and the ability to perform under pressure in a high‑volume environment

We engineer faster, smarter, leaner supply chains.

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees.  We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.