Operations Manager

Can you lead a fast-moving operation while keeping safety and service at the heart of everything you do? Do you thrive on delivering results through people, performance, and continuous improvement?

We are looking for an Operations Manager to join our Currys site in Newark. Working with the Senior Operations Manager, you will manage the flow of customer and supplier goods in and out of the warehouse with efficiency and care. Lead a team on shift, driving excellent service, quality standards, and full Health & Safety compliance. Collaborate with senior leadership to hit KPIs/SLAs, promote continuous improvement, and create a great place to work.

This is a full-time permanent role working 4 on 4 off starting at either 06:30 or 07:00 and finishing at 18:30 or 19:00, dependent on start time.

Pay, benefits and more:

We’re looking to offer a salary of up to £50,000.00 per annum and 25 days annual leave (plus bank holidays). Your benefits package includes flexible dental insurance plans, a company sponsored pension scheme, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You’ll also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more! 

What you’ll do on a typical day:

• Lead and develop a team of up to 4 managers, driving performance across a workforce of up to 150 colleagues through engagement and enablement
• Deliver all operational, customer, and people KPIs while exceeding cost and financial targets within a shared budget
• Ensure full compliance with Health & Safety standards, managing stock loss and damage within agreed tolerances
• Drive continuous improvement initiatives, identifying opportunities that enhance customer experience, engagement, and financial performance
• Build a high-performing, inclusive culture by developing talent, strengthening cross-functional relationships, and positioning the business as an employer of choice

What you need to succeed at GXO:

• Proven experience in a management role, leading large teams within a logistics or warehouse environment
• Strong leadership, organisational and communication skills, with a track record of delivering KPIs and SLAs
• Good analytical and decision-making ability, with customer focus and financial acumen (budgets, P&L)
• Proficient in Warehouse Management Systems and Microsoft Office, able to work under pressure in a fast-paced environment

We engineer faster, smarter, leaner supply chains.

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees.  We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.