Operations Manager

Are you an experienced operations leader who thrives in high-volume, customer-focused environments? Do you enjoy developing high-performing teams, driving continuous improvement and delivering exceptional service? Are you confident leading large-scale warehouse operations while balancing customer expectations, operational performance and commercial objectives?

Here at GXO, we're recruiting for an Operations Manager to join our Rockingham site in Corby. This is a 6-month fixed-term contract, working Monday to Friday, where you'll take responsibility for leading warehouse operations across a large shared-user distribution centre, ensuring operational excellence, customer satisfaction and contract performance are consistently achieved.

This is an exciting opportunity to play a key role in supporting business growth and new contract onboarding within a fast-paced and dynamic operation.

Pay, benefits and more:

We’re offering a salary of £50,000 to £55,000 per annum, depending on experience, and 25 days annual leave plus bank holidays. Your benefits package includes a company sponsored pension scheme, life assurance and access to our benefits platform, including retail discounts

What you’ll do on a typical day:

• Lead the day-to-day execution of warehouse operations, ensuring productivity, service, quality and customer KPI targets are consistently achieved across all operational areas
• Develop and maintain a high-performance culture, coaching and inspiring operational leadership teams to deliver outstanding customer service, colleague engagement and operational excellence
• Drive continuous improvement initiatives across the operation, identifying opportunities to enhance efficiency, reduce waste and improve both customer and business performance
• Build strong relationships with customers and key stakeholders, ensuring effective communication, proactive issue resolution and the successful delivery of contractual commitments
• Take ownership of operational planning, resource utilisation and performance management, ensuring the operation remains agile and capable of meeting changing business demands

What you need to succeed at GXO:

• Proven senior management experience within a high-volume logistics, warehousing or supply chain environment
• Strong commercial acumen, with experience managing operational budgets, customer contracts and performance-based environments
• Demonstrable ability to lead large teams, develop future talent and create a culture of accountability, ownership and continuous improvement
• Excellent stakeholder management and customer-facing experience, with the ability to build credibility and influence at all levels
• Experience delivering operational change programmes, improvement initiatives and strategic business objectives within complex operational environments

We engineer faster, smarter, leaner supply chains

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.