Pensions Assistant Manager

Lead and shape pensions for over 41,000 colleagues across the UK and Ireland.

Are you a pensions professional who thrives on balancing technical expertise, governance, and people leadership? GXO is looking for an Assistant Manager, Pensions to join our UK & Ireland Pensions team, based in Northampton with hybrid working.

In this high-impact role, you'll take ownership of the day-to-day management of GXO's UK pension arrangements, working with major providers including Scottish Widows, Aviva, NHS Pension Scheme, Civil Service Pension Scheme, Zurich and Standard Life. Supporting a pension portfolio that spans the UK, Isle of Man and Republic of Ireland, you'll play a vital role in ensuring compliance with pensions legislation, monitoring regulatory and market developments, and delivering an exceptional service to thousands of members.

You'll also lead and develop a small team, providing guidance, coaching and line management to two direct reports, while partnering with internal stakeholders and external providers to help shape the future of pensions at one of the world's leading supply chain organisations.

If you're looking for a role where your expertise can influence strategy, drive compliance, lead people and make a real difference to colleagues' financial futures, we'd love to hear from you.

Pay, benefits and more:

We’re looking to offer a salary of up to £55,000 per annum dependent on experience along with a benefits package. In addition, we offer days 25 days annual leave, plus bank holidays and the option to purchase additional days. Your benefits package includes flexible dental insurance plans, a company sponsored pension scheme, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You’ll also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more! 

What you’ll do on a typical day:

• Lead the day-to-day administration, governance and compliance of GXO's defined contribution arrangements, ensuring all activities meet legislative requirements
• Manage pension data, contributions, enrolment and re-enrolment processes, ensuring accurate and timely integration across payroll, MyBenefits and pension provider systems
• Act as the pensions lead for TUPE transfers and business change projects, reviewing pension obligations, managing ELI data and supporting seamless onboarding and offboarding activities
• Partner with internal stakeholders, payroll, HR and external providers to implement system enhancements, develop operating procedures and continually improve pension service delivery
• Drive pension-related projects and cross-functional initiatives, providing expert guidance across the GXO Group while ensuring an exceptional service to colleagues and stakeholders

What you need to succeed at GXO:

• Strong knowledge of UK pensions legislation, including Defined Contribution (DC), Defined Benefit (DB) and auto-enrolment compliance, with a solid understanding of Pensions Regulator requirements
• Proven experience in DC pension administration, with exposure to DB schemes and public sector pensions desirable; APMI qualification (or equivalent) preferred
• Highly analytical with excellent attention to detail, numeracy and advanced Excel skills, including data analysis, lookups and pivot tables
• Effective communicator with strong stakeholder management skills, able to interpret complex information, influence decisions and build relationships at all levels
• Self-motivated and organised, with experience working across payroll and HR systems (ADP, SuccessFactors and ServiceNow desirable), a hands-on approach and the ability to perform under pressure

We engineer faster, smarter, leaner supply chains.

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees.  We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.