Warehouse Shift Manager

Are you a people-focused operations leader who can inspire and develop Line Managers, drive performance, and create a highly motivated team in a fast-paced warehouse environment?

Can you balance operational excellence with continuous improvement—managing KPIs, challenging underperformance, and ensuring the highest standards of safety, service, and efficiency are achieved every day? New opportunity as Warehouse Shift Manager!

Join our GXO Wickes team, where no two days are the same. As a key operational leader, you'll drive performance across a fast-paced warehouse environment, leading and developing a team of Line Managers to deliver outstanding service, safety, and efficiency. You'll be hands-on in coaching colleagues, tackling challenges, driving continuous improvement, and ensuring operational KPIs are achieved while keeping customer satisfaction at the heart of everything you do. If you thrive in a dynamic environment, love developing people, and enjoy making a real impact, this could be the perfect opportunity for you.

This is a full time, permanent opportunity working Monday to Friday 14:00 pm to 22:00 pm.

Pay, benefits and more:

We’re looking to offer a salary of up to £36,867.38 per annum, and 25 days annual leave (plus bank holidays). Your benefits package includes a company sponsored pension scheme, life assurance and access to our benefits platform, including retail discounts!

What you’ll do on a typical day:

• Lead from the front by inspiring, coaching, and developing a team of Line Managers to deliver exceptional performance every shift
• Own the operation by driving KPIs, tackling challenges head-on, and keeping productivity, quality, and service levels on track
• Make a real impact by identifying opportunities for continuous improvement and helping shape a smarter, more efficient operation
• Build a high-performing team culture through open communication, regular briefings, and proactive management of performance and development
• Champion safety and operational excellence by ensuring Health & Safety standards are met, equipment is managed effectively, and customers receive outstanding service every day

What you need to succeed at GXO:

• Outstanding communication skills with the confidence to engage, influence, and build strong relationships at all levels
• A proactive, hands-on leader who can motivate teams, work independently, and bring a positive, can-do attitude to every challenge
• Strong warehouse operational knowledge, including experience of Health & Safety standards and a commitment to maintaining a safe working environment
• Confident using Microsoft and Google applications, with the ability to manage administration, performance data, and operational reporting effectively
• A customer-focused team player who is reliable, flexible, and passionate about delivering exceptional service, with previous supervisory or line management experience a distinct advantage

We engineer faster, smarter, leaner supply chains.

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GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees.  We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.