Senior General Manager

Are you a senior logistics leader who can really deliver? Do you have the strategic vision to lead large-scale warehouse and transport operations while maintaining a relentless focus on safety, service, people, and commercial performance? Ready to take ownership of a complex national network and play a key role in shaping its future?

GXO is currently looking for a Senior General Manager to join our B&Q Supply Chain Fulfilment Network. Reporting to the Operations Director, you'll hold end-to-end accountability for a major region within one of GXO's most important retail partnerships, leading multiple warehouse and transport operations across the UK.

This is a highly visible executive leadership role with responsibility for a network of 11 sites, a headcount of up to 500 colleagues, and a £50m+ operation. You'll lead a team of senior operational leaders, driving strategic growth, operational excellence, customer satisfaction, and financial performance across the network.

This is a full-time, permanent position, working Monday to Friday. Given the scale of the operation, frequent UK travel will be required.

Pay, benefits and more:

You’ll be paid a salary of £95,000 - £105,000 per annum, depending upon experience. You’ll also receive 25 days annual leave (plus bank holidays), as well as the option to buy additional days so you can enjoy a positive work-life balance. Your benefits package includes a company car or car allowance of £595 per calendar month, a company sponsored pension scheme, private medical and dental insurance, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You’ll have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more. You’ll also have access to our GXO University which provides you with the opportunity to learn new skills and gain qualifications at a pace that you’re comfortable with. There’s also our continued focus on internal promotions, over 55% last year!

What you’ll do on a typical day:

• Provide strategic leadership across a national warehouse and transport network, ensuring operational, customer, and commercial objectives are achieved
• Take full ownership of the network P&L, driving financial performance, cost optimisation, and sustainable growth
• Lead and develop a team of senior operational leaders, creating a high-performing culture focused on accountability, engagement, and continuous improvement
• Drive service excellence by ensuring customer SLAs and KPIs are consistently achieved across all locations
• Champion the highest standards of health, safety, compliance, and operational governance throughout the network

What you need to succeed at GXO

• Significant senior leadership experience within large-scale logistics, supply chain, warehousing, or transport operations
• Proven ownership of substantial operational budgets and P&L responsibility within a multi-site environment
• Strong commercial acumen, with experience balancing customer expectations, operational performance, and financial outcomes
• Exceptional leadership, communication, and stakeholder management skills, with the ability to influence at executive level
• Demonstrable experience leading large-scale change, transformation, automation, or operational improvement programmes

We engineer faster, smarter, leaner supply chains.   #LI-LB2

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees.  We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.