Operational Support Manager (Subject matter specialist)

Logistics at full potential

Due to Growth, we are looking for an Operational Support Manager to join our team in Northern Europe

• This is a crucial role to our business in ensuring smooth and efficient functioning of our operations
• There will be a high travel intensity within the region
• Fluency in English & Dutch is required, German is a big plus
• Must be from a Logistics/warehouse environment

You will execute the operational implementation plan to ensure a smooth start-up and/or redirect an operation back on track. Managing key clients’ projects within scope, time and costs. With this role you will make daily operational decisions.

What you do on a typical day – Operation Support Manager

• Expected to give expert support (SME) on: IVC, Process Controlling, Process improvement, scheduling in workload as workforce, etc
• Managing turnarounds and existing teams bysupporting staff gaining trust, building relationships and create leadership skills
• Partner with key functional groups that are part of implementation (HR, IT, Operations, etc.) to develop Standard Operating Procedures (SOP’s) and provide data inputs for those groups where required.
• Provide labor planning tool tailored to the client’s business and agreed upon operating processes.
• Identify and procure all necessary capital expense items to support successful turnaround of operation.
• Secure that logistic requirements are met in product design, supply chain developments and related quality performance.
• Secure availability of accurate implementation plans for engineering changes and challenge the project on timing and supply chain impact and monitor proper execution
• Define and execute projects to drive the preparation within the sector.
• Contribute to continuous improvement initiatives.

 What you need to succeed at GXO  

• Bachelor’s degree in a relevant area with accompanying high level analytical skills.
• Broad experience in the field of Logistics and how a warehouse works, ideally some knowledge of automation.
• Minimum of 5 years of experience a complex and multidimensional organisation.
• Excellent verbal and written communication skills.
• Fluency in English & Dutch is required, German is a big plus

What we offer you

• Competitive salary, car and bonus
• GXO University, opportunity for personal development
• MyGXO benefit scheme

Unlock the potential of your future!

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees.  We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.